Clerical Officer

3 weeks ago


Sheffield, United Kingdom Sheffield Children's NHS Foundation Trust Full time

The Sheffield Children's NHS Foundation Trust is looking to recruit three full time people to join our friendly team and help maintain the high standards of service within the Emergency Department.

To provide a comprehensive reception and clerical service to the Emergency Department, and undertake reception duties in a pleasant tactful and understanding manner. You must
be prepared to deal with distressed parents/patients and take details from parents/ambulance personnel in the ‘resus’ environment. On arrival of patients in the department, the post holder will be expected to obtain immediate appropriate assistance from medical/nursing staff if there is any cause for concern regarding the condition of the patient. It is essential that you exercise initiative commensurate with the role and vital that confidentiality is maintained at all times.

Previous experience in a NHS environment would be advantageous but not essential as full training will be provided. You must be enthusiastic, flexible and able to work alone, within a team and use initiative.

The ED Clerical Officer is responsible for providing high standards of service to anyone who attends our department using a range of systems.

The three vacancies will be covering a 24 hour service and will be required to work nights. We cover 7 days a week including bank holidays.
- Receive patients/parents/guardians presenting to the ED reception desk, obtain immediate appropriate assistance from medical/nursing staff if there is any cause for concern regarding the patient’s condition.
- Search for the patient on the Careflow Patient Administration System (PAS), ensuring search procedures are followed, register patient if no previous record exists.
- Book patients in on the ED module of the Careflow PAS ensuring all relevant information is obtained from the parent/guardian to enable accurate data entry.
- Produce record card/labels from the Careflow PAS, and retrieve record cards of previous attendances.
- Direct patients to triage nurse/appropriate area to await treatment, answering queries and maintaining excellent customer service at all times.
- Make appointments as required for patients needing follow up in ED & outpatient clinics.
- Enter clinical coding (as recorded by medical staff on the ED card), onto the Careflow PAS.

Sheffield Children's is one of three independent, specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.

We have three overarching aims that set the direction for the Trust in our vision "to create a healthier future for children and young people."
- Outstanding patient care
- Brilliant place to work
- Leader in children's health

Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including; generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.

We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer we have in place for flexible working and the three equality network groups we have in place. Colleagues are encouraged to join these groups and request flexible working.
- Analyse the data to ensure this accurately reflects the attendance, and bring any anomalies to the attention of medical staff.

Ensure completed ED records cards are accurately filed in the ED record library.
- On receipt of investigation results, check the Careflow PAS to ascertain if the result is relevant to an ED attendance and accurately file within the ED record, or forward the result to the appropriate department.
- Produce ED clinic attendance lists, create eDMS (our electronic patient record) episode folders and prepare in readiness for clinics.
- Receive patients arriving for ED clinic attendances, and record the attendance/outcome on the Careflow PAS.
- Record admission details of patients being admitted via the department onto the Careflow PAS; ensure all relevant ED documentation is copied into the case notes.
- Prepare new case note folders if no previous notes exist, ensuring registration procedures are followed. This includes supporting the admin for admissions to wards out of hours.
- Take details from GP practices regarding patients being referred to the Acute Assessment Unit (AAU). On arrival of the patient ensure they are correctly booked onto the ED module of the Careflow PAS. When patient transfers from ED to AAU ensure admission details are recorded on Careflow PAS and all necessary documentation/case notes are prepared and passed to AAU.
- Ensure the correct ED coding is entered onto Careflow (as per defined procedures).
- Subsequently ensure the patient is discharged, or transferred on Careflow to an in-patient ward.
- Ensure relevant procedures are followed in the event of Careflow PAS downtime.
- Ensure relevant procedu



  • Sheffield, United Kingdom Mercia Learning Trust Full time

    **Post**:Reprographics/Clerical Officer**, **Mercia School** **Contract Type: 22.5 Hours, term time only** **Contract Term**:Permanent** **Full Time Salary**:Grade 3 (£21,575 - £21,968)** **Actual Salary: £11,222 - £11,426 (with under 5 years’ service)** Mercia Learning Trust has an exciting opportunity for a Reprographics/Clerical Officer to join...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    Job summary An opportunity has arisen for an Senior Clerical Officer to join our team. The post holder will have responsibility for the organisation and distribution of the daily workload and provide clerical support to the clerical officers working in the Clinical Immunology and Allergy Unit at the Northern General Hospital. The purpose of this...

  • Clerical Officer

    15 hours ago


    Sheffield, United Kingdom NHS Professionals Full time

    **Job Title: Clerical Officer - 37.5 hrs per week** **Trust Location: Sheffield Teaching Hospitals NHS Foundation Trust** Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Sheffield Teaching Hospitals NHS Foundation Trust is the place for you. **About the Trust** Sheffield Teaching...

  • Clerical Officer

    1 month ago


    Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Clerical Officer to join us in the Medical Records Department. You are invited to join our busy but friendly team, who provide a high quality and efficient service on a 24 hour basis to the hospital by holding, maintaining and preparing case notes for use within a timely, complete and accurate manner. Hours: 9.50...

  • Clerical Officer

    15 hours ago


    Sheffield, United Kingdom NHS Professionals Full time

    **Job Title**:Clerical Officer **Trust Location**:Sheffield Teaching Hospitals NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes,Sheffield Teaching Hospitals NHS Foundation Trust is the place for you. **About the Trust** Sheffield Teaching Hospitals NHS Foundation...

  • Clerical Officer

    15 hours ago


    Sheffield, United Kingdom NHS Professionals Full time

    **Job Title: Clerical Officer** **Trust Location: Sheffield Teaching Hospitals NHS Foundation Trust** Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Sheffield Teaching Hospitals NHS Foundation Trust is the place for you. **About the Trust** Sheffield Teaching Hospitals NHS...

  • Clerical Officer

    1 week ago


    Sheffield, United Kingdom Sheffield Children's Full time

    Sheffield Children’s NHS Foundation Trust The Sheffield Children's NHS Foundation Trust is looking to recruit three full time people to join our friendly team and help maintain the high standards of service within the Emergency Department. To provide a comprehensive reception and clerical service to the Emergency Department, and undertake reception...

  • Clerical Officer

    7 days ago


    Sheffield, United Kingdom Sheffield Children’s NHS Foundation Trust Full time

    Job summary The Sheffield Children's NHS Foundation Trust is looking to recruit three full time people to join our friendly team and help maintain the high standards of service within the Emergency Department. To provide a comprehensive reception and clerical service to the Emergency Department, and undertake reception duties in a pleasant tactful...


  • Sheffield, United Kingdom Sheffield Children's NHS Foundation Trust Full time

    We are seeking to recruit a full-time (37.5 hours) Clerical Officer to work in our Child Health Services in the Community Mental Health Division at Sheffield Children's NHS FT. You will be based at Centenary House in Hillsborough. The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, patient focussed and...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    We are looking for an enthusiastic Senior Clerk to come and join our friendly Admin and Clerical Team in the Metabolic Bone Department, which forms part of the Musculoskeletal Group within Sheffield Teaching Hospitals NHS Foundation Trust. The Group is made up of 9 Directorates. The post holder will be expected to prioritise their own workload to ensure...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    The post holder will have responsibility for the organisation and distribution of the daily workload and provide clerical support to the clerical officers working in the Breast Screening Unit. This role will ensure effective and efficient utilisation of capacity; booking screening in accordance with local protocols to facilitate the delivery of a quality...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    To deliver a first-class admin and clerical service by ensuring effective and efficient patient focused assistance to the ocular oncology team. To have a complete knowledge of all the admin processes in the ocular oncology team and to create and update SOPs as required. - Add new ocular oncology referrals to the Trust’s appointment system, Lorenzo. -...


  • Sheffield, United Kingdom Reed Full time

    I am currently recruiting for a Senior Business support officer to work at my client, a leading public sector organisation based in Sheffield. Your role will be to provide efficient and effective financial, clerical, document production and customer services support to internal and external customers of the Business Strategy team. Input, maintain,...


  • Sheffield, United Kingdom DVMM LIMITED Full time

    Job Summary: We are seeking a highly organized and detail-oriented Office Administrator to join our team in a very busy transport office. As an Office Administrator, you will be responsible for providing administrative support and ensuring the smooth operation of our office. This is a full-time position based in our office location. **Responsibilities**: -...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    The Administrative Officer will support the administrative function of various clinical services within the Combined Community and Acute Care Group and will oversee administrative processes from patient referral to discharge. They will work with service leads and each of the clinical teams to provide excellent patient care with the support of their...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    The Patients’ Booking Hub opened in December 2018 and manages referrals and outpatient appointment bookings for selected specialities across the Trust. Outpatients, as a service, is the ‘front door’ for the vast majority of our patients. Services are delivered in around 100 different locations, of varying sizes, scales and complexity, providing care...

  • Office Admin

    4 weeks ago


    Sheffield, United Kingdom Hamilton House Nursery Full time

    Overview: **Responsibilities**: - Maintain accurate financial records using Xero - Perform data entry and manage daily tasks - Assist with payroll processing - Manage office administrative tasks as needed Qualifications: - Proficiency in Xero and Microsoft Office, including Excel - Strong organizational skills with attention to detail - Experience in...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    This is an exciting post which plays a key role supporting the Trust’s patient experience agenda. The Patient Experience and Engagement Officer will be responsible for providing administrative and clerical support for patient feedback and engagement activity across the Patient Experience team at Sheffield Teaching Hospitals. Please note that this is a...

  • Clerical Officer

    1 month ago


    Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    **The Gynaecology Department is a part of the Directorate of Obstetrics, Gynaecology and Neonatology in Sheffield Teaching Hospital Foundation Trust. We are based in the Jessop Wing and in the Royal Hallamshire Hospital. Our service provides care for patients with gynaecological and gynaecology oncological (cancer) conditions as well as those in early...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    The Administrative Officer will support the administrative function of various clinical services within the Combined Community and Acute Care Group and will oversee administrative processes from patient referral to discharge. They will work with service leads and each of the clinical teams to provide excellent patient care with the support of their...