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Distribution Coordinator

4 months ago

Preston, United Kingdom TotalEnergies Full time

Logistics
- PRESTON-CHAIN CAUL WAY(GBR)
- United Kingdom
- TotalEnergies is a multi-energy company that produces and markets fuels, natural gas and electricity. Our 100,000 employees are committed to better energy that is more affordable, more reliable, cleaner, and accessible to as many people as possible. In this role you will be working in a team of 3 as part of the wider supply chain team. You will play a key role in the B2B environment, liaising with clients and internal departments to affect the seamless delivery of the order book. Customers include major quarry operators, private asphalt producers, industrial manufacturers, emulsion producers and end-customers in addition to local and national government authorities.**Responsibilities will include but not be limited to**:

- Receiving and processing customer orders and enter them into SAP and making outbound calls, as required.
- Liaising with haulier for optimal delivery and customer service performance.
- Addressing specific documentation requests and customer service concerns, including formal complaints - and record quality / delivery deficiencies impacting customer satisfaction, service/complaint follow-ups and surveys.
- Troubleshooting haulier deliveries
- Educated to GCSE standard in both English and Maths
- Experience in logistics and customer service provision desirable
- Numerate, good communicator, team player and able to resolve problems
- Ability to respect strict deadlines and prioritise with good attention to detail
- IT literate, experience of SAP a bonus

**Offer ID**
- 69042BR

**Metier**
- General S/T Responsabilities

**Employment type**
- Fixed term position

**Experience level required**
- Less than 3 years

**Branch**
- Marketing & Services

**About us / company profile**

**Company Benefits**:

- Private HealthCare
- Medical Cash Plan (Medicash app)
- Dr at Hand (app)
- Share incentive plan
- Pension Contributions (up to 15%)
- Season Ticket Loans
- Cycle to work Scheme
- Employee Assistance Programme

**Diversity and Inclusion**:

- One of our values is to have respect for each other. Creating an inclusive environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our employees have the same opportunity to success, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organization or minority group._
- This is our vision of diversity, which is an asset for our Group as well as for the individuals who embody it. Preserving and promoting this asset is another part of being a responsible employer._
- Give your best to better energy and make the commitment with Total. With over 500-plus professions in 130 countries, we offer high safety and environmental standards, strong ethical values, an innovation culture and wide-ranging career development. Be part of the global team whose mission is already shared by 100,000 employees: to make energy better each and every day.