Communications Officer

We have an exciting opportunity for a Communications Officer (Recruitment) to join a friendly and very busy team at the East of England Ambulance Service NHS Trust (EEAST) on a permanent basis.

You will work closely with our recruitment team, as well as crews and other staff, the media, and stakeholders across the NHS system to deliver excellent communications and engagement, drive recruitment and support retention.

Working across the team, you will help to increase public awareness of the recruitment opportunities, leading on key recruitment campaigns for the Trust.

Our staff are highly dedicated, professional and compassionate. If you think you’ll fit in, we’d like to hear from you.

**You**:

- Must have experience of developing and implementing multi-channel communications campaigns.
- Will contribute to the successful overall performance of recruitment promotion by implementing and managing digital channels and dovetailing with wider corporate planning.
- Actively support and work closely with the recruitment team in ensuring social media posts and print media and online is created, produced and publicised in line with recruitment campaigns and requirements.
- Produce appropriate progress and performance reporting and ensure that evaluation and analysis informs future planning.
- Will have a good track record of using and developing digital and social media channels.
- Must have experience writing, published and promoting news articles and associated content.
- Empathise with the EEAST values of quality, teamwork, respect, care, and honesty.
- Will have demonstrable skills using the Adobe Creative Cloud suite, and will be confident in designing and producing a range of communications materials upon request.

**Us**:

- East of England Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
- We also provide commercial services, training and non-emergency patient transport services for patients to and from hospital, treatment centres and other similar facilities.
- The Care Quality Commission has rated the care patients receive as outstanding.
- In 2021/22 the Trust received more than one million emergency calls from an area covering 7,500 square miles and a population of around six million people.
- We’re transforming services, including new ambulances and digital access.

**This postholder will**:

- Plan, co-ordinate and develop engaging content for social media and digital platforms in fitting with the Trust brand and values.
- Respond to enquiries from staff and the public on a daily basis, which can involve handling complex and sensitive information and developing appropriate responses to help protect the Trust and brand reputation.
- Participate in the design and creation of communications materials, such as posters, leaflets, graphics, photography and videography.
- Work closely and develop strong relationships with the head of resourcing and wider recruitment team, internal communications, media and public affairs colleagues within the communications team.
- Assist digital communications colleagues in maintaining our compliance in line with the The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018