Customer Experience Hero

3 weeks ago


Monmouth, United Kingdom Carebeans Limited Full time

**About us**

We are a rewarding, customer-centric, supportive business and our goal is to expand the customer support team to meet the needs of a rapidly growing customer base.

Our work environment includes:

- On-the-job training
- Growth opportunities
- Work-from-home days
- Relaxed atmosphere
- a good understanding of technology
- experience in customer service and/or has good communication skills
- is a problem solver and wants to take on some responsibility
- a bonus would be that they have worked in the social care sector

This person will fit into the customer success team and will have a diverse role supporting customers and the roll out of our new technologies.

**Responsibilities**:

- Provide top customer service - providing customers with support and technical assistance as needed.
- Contribute to the roll out of our solution to customers
- Build and manage our technical portfolio of mobile devices and be part of the roll out of monitoring and Alexa solutions.
- Document incidents with customer service issues and learn from them to improve the customer experience for future customer interactions.

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: One location


  • Barista

    1 month ago


    Monmouth, United Kingdom Coffi Lab Full time

    Our wonderful Coffi Lab Baristas are central to the creation of the exceptional customer experience that we strive for. Providing prompt service and great tasting coffee in a warm, friendly and engaging manner. If you are looking to join a company with heart, with the added bonus of daily visits from our friendly, four-legged customers, this could be the...

  • Barista in Monmouth

    2 weeks ago


    Monmouth, Monmouthshire, United Kingdom Coffi Lab Full time

    Our wonderful Coffi Lab Baristas are central to the creation of the exceptional customer experience that we strive for. Providing prompt service and great tasting coffee in a warm, friendly and engaging manner. If you are looking to join a company with heart, with the added bonus of daily visits from our friendly, four-legged customers, this could be the...

  • Barista in Monmouth

    2 weeks ago


    Monmouth, United Kingdom Coffi Lab Full time

    Our wonderful Coffi Lab Baristas are central to the creation of the exceptional customer experience that we strive for. Providing prompt service and great tasting coffee in a warm, friendly and engaging manner. If you are looking to join a company with heart, with the added bonus of daily visits from our friendly, four-legged customers, this...


  • Monmouth, United Kingdom Paul Jarrold tyres ltd Full time

    '''Duties''' - Perform Tyre Changes Road Side and at Customer Premises - Must have a full driving licence as will need to be able to drive company vehicles to sites - Job will include weekend cover 1 in every 6 weeks (this is overtime on top of salary) - must be avalible to cover 1 evening a week ( this is overtime on top of salary) - Operate hand tools and...

  • Van Delivery Driver

    1 month ago


    Monmouth, United Kingdom Matching Staff Solutions Ltd Full time

    **MATCHING STAFF SOLUTIONS - BRISTOL OFFICE** We are hiring temporary **Van Driver** for our client based in **Monmouthshire. **If you are looking for temporary driving work then this is for you, contact us asap for more information. **“Contract starts 04/12/2023 until 08/12/2023”.** J**ob Description: -** - Collecting and Delivering goods from branch...


  • Monmouth, United Kingdom Specsavers Full time

    **Trainee Optical Assistant** **Monmouth, South East Wales** **Full Time hours (37.5 hours) (Weekend work is essential)** **No previous optical experience required - additional training if progression desired.** **Off Street free parking nearby, fantastic team of around 18 staff.** **Specsavers Perks, Free pair of glasses each year, 28 days holiday,...


  • Monmouth, United Kingdom Lincat Full time

    Business Development Manager - Eastern Region Area to be covered A1 corridor from Newcastle to Peterborough Lincat is a thriving manufacturing business; one of the world's leading names in commercial catering equipment with over 50 years' experience of delivering world class innovation and product quality to its extensive customer base. Our company...


  • Monmouth, Monmouthshire, United Kingdom Lincat Full time

    Business Development Manager - Eastern Region Area to be covered A1 corridor from Newcastle to Peterborough Lincat is a thriving manufacturing business; one of the world's leading names in commercial catering equipment with over 50 years' experience of delivering world class innovation and product quality to its extensive customer base. Our company...

  • Key Holder

    21 hours ago


    Monmouth, United Kingdom Crew Clothing Full time

    NEW STORE OPENING - opening June/JulyKey Holder - Part Time12 hours per week with keyholder responsibilities At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.We...

  • Sales Advisor

    21 hours ago


    Monmouth, United Kingdom Crew Clothing Full time

    NEW STORE OPENING - opening June/JulySales Advisor - Part Time4 hours per weekAt Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.We believe in collaboration, kindness...

  • Purchasing Assistant

    1 month ago


    Monmouth, United Kingdom AB Agri Full time

    **Location**: Monmouth, Wales, UK **Permanent 40hours a week Monday - Friday** Have you got great Customer Service experience with an approach of we can do this right first time? If so, this could be the perfect team for you! We are excited to be expanding out purchasing team bringing us to a team of 4, where we have responsibility for the accurate...

  • Assistant Manager

    22 hours ago


    Monmouth, United Kingdom Crew Clothing Full time

    NEW STORE OPENING - opening June/JulyAssistant Manager - Monmouth - Full Time30 hours per weekAt Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.We believe in...

  • Retail Assistant

    1 month ago


    Monmouth, United Kingdom SHELL Overmonnow Full time

    We are recruiting for a Sales Assistant to work our Nights role at Shell Overmonnow, Monmouth for 28 hours per week, 4 nights on, 4 nights off. Rotas organised 4 weeks in advance so you will always know when you are working and you can enjoy planning things outside of work around your working schedule! We are looking for someone who is friendly, energetic...

  • Barista/server

    1 month ago


    Monmouth, United Kingdom Valerie's Full time

    Join our family team! Duties to include: Serving customers both at the counter and table-side, preparing hot and cold drinks, cash handling, plate running, table clearing and dish-washing and light cleaning duties as required. Previous experience in a similar role preferred but not essential. As long as you have the drive to learn we are happy to...

  • Optical Assistant

    3 hours ago


    Monmouth, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Monmouth, South East Wales** **Full Time hours (37.5 hours)** (Weekend work is essential)** **Off Street free parking nearby, fantastic team of around 18 staff.** **Specsavers Perks, Free pair of glasses each year, 28 days holiday, Team bonus after probation period.** **Previous optical experience required -...

  • Estate Agent

    1 month ago


    Monmouth, United Kingdom Connells Group Full time

    At **Peter Alan**, part of the Connells Group, we're looking for a highly motivated **Estate Agent** to join our team as a **Sales Negotiator **to complement our fantastic residential sales team in** Monmouth**. **What’s in it for you as our Estate Agent**?** - Industry leading **training and development**: - Demonstrable **career** ladder -...


  • Monmouth, United Kingdom BARDWOOD SUPPORT SERVICES LIMITED Full time

    As a retail security officer, you will be working in a well-known retail store, providing safety and security to both staff and visitors alike, as well as acting as a visual deterrent to help prevent/minimise stock loss. You will be representing BardWoodand our client, providing a service to the highest standards in a fast paced, prestigious store. The...

  • Estate Agent

    4 days ago


    Monmouth, United Kingdom Connells Group Full time

    **Job Description** Peter Alan **are looking for a highly motivated **Estate Agent** to join our team as a **Sales Negotiator **to complement our fantastic residential sales team in **Monmouth**. **What’s in it for you as our Estate Agent**?** - Industry leading **training and development**: - Demonstrable **career** ladder - **Supportive** and rewarding...

  • Estate Agent

    4 days ago


    Monmouth, United Kingdom Connells Group Full time

    **Job Description** Peter Alan **are looking for a highly motivated **Estate Agent** to join our team as a **Sales Negotiator **to complement our fantastic residential sales team in **Monmouth**. **What’s in it for you as our Estate Agent**?** - Industry leading **training and development**: - Demonstrable **career** ladder - **Supportive** and rewarding...

  • Production Operator

    4 weeks ago


    Monmouth, United Kingdom The Recruitment Co Full time

    Here at The Recruitment Co we are recruiting for Warehouse Operative to work for a client of hours in Monmouth **Main Job roles**: - Process customer orders in an efficient, safe manner. - Maintain service levels within the dispatch department. - Focused on achieving the highest standards of individual and team performance. - Carry out tasks to enable the...