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Senior Student Support Officer
3 weeks ago
We have an exciting opportunity in the Department for Lifelong Learning for someone with a passion for supporting students, who is looking to use their previous experience in a professional role to make a positive impact on the students’ experience.
You will provide support on student welfare matters, working directly with students and closely with the academic and professional services staff to ensure student success. You will also liaise with central student support services to ensure a seamless experience for students.
We are looking for someone with passion and dedication to supporting our students with knowledge and understanding of student engagement issues, including mental health issues. The ability to act with discretion and diplomacy in a confident and professional manner, as well as being able to build effective links with others are also essential requirements.
The role is available on a fixed-term basis and is available until 31st July 2025.
We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.
**What We Offer**:
- 38 days annual leave (including closure days and Bank Holidays), with the possibility to purchase up to ten additional days (pro-rata).
- Up to 5 days of paid time off to cover emergency caring responsibilities.
- A commitment to work life balance including, flexible working opportunities and hybrid working where possible.
- A highly competitive pension scheme.
- Discounts at participating shops and cinemas, and a cycle to work scheme.
- A commitment to your development, with programmes, learning modules and mentoring schemes.
- An inclusive and diverse workplace.
- A commitment to your wellbeing, with confidential emotional support, support for those going through the menopause, experiencing fertility treatment and having a baby, paid leave for IVF treatment and more.
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