Global Security Operations Center Specialist

1 month ago

London, United Kingdom JPMorgan Chase & Co Full time

**JOB DESCRIPTION**

Are you willing to learn new skills and expand your knowledge? This offer might be a perfect fit for you.

As Global Security Operations Centre Specialist in Global Security Operations Centre (GSOC) team, you will provide administrative support to the GSOC Supervisors in the management of incidents within the EMEA region, inclusive, but not exhaustive of, building incidents at JPM sites, natural disasters, high profile incidents including terrorist attacks, major disasters, and protest activity. You will maintain focus on day-to-day global critical facility operations and act as a disaster recovery for the main alarm monitoring centre (AMC). The role will primarily involve alarm monitoring, access control, reporting and the escalation of security incidents.

**Job requirements**
- Is responsible for access control, conducting thorough security checks, accurately logging events, and promptly escalating incidents in accordance with established procedures
- Provides accurate and concise reports to brief senior management on security incidents
- Conducts alarm testing, identifies faults, raises tickets, and follows up until resolved
- Ensures all daily and ad-hoc tasks are completed
- Supports the daily management of the GSOC by completing routine reports and business support tasks as required
- Manages the First Aid process, providing reports to the business when required
- Follows procedures and supports the GSOC Supervisor with any events and incidents that may have the potential to impact client locations and business travelers across the Region
- Responds to relevant alarm activity and activate escalation response where the impact is judged to affect the business, utilizing appropriate contacts within JPMC

**Required qualifications, capabilities, and skills**
- Ability to work shift patterns including days, nights, weekends and bank holidays
- Ability to work accurately whilst under pressure
- Good judgement skills and ability to prioritise conflicting demands
- Good written and verbal communication skills with a high attention to detail
- Ability and willingness to learn new skills and procedures

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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