Front of House Supervisor

2 weeks ago

Weymouth, United Kingdom Hatch on the Harbour Full time

Front of House Supervisor - Hatch on the Harbour

Hatch on the Harbour opened in July 2020. We serve seafood street food directly on the hustle and bustle of the Weymouth harbour. Seafood is best served fresh, so we source ours straight from local inshore fishing boats, working alongside Weyfish harbourside fishmonger and the local fishing fleet we create ever changing menus.

The fishing industry has been central to Weymouth's economy and culture for generations. Today, most of the local fleet are day boats, fishing the inshore waters with lines, nets and pots, the most sustainable of fishing methods, producing little by-catch or discards. Most boats are owner-operated, single handed, landing their catch daily on Custom House Quay.

Responsibilities to include:

- Oversee the daily operations of the front of house area, ensuring smooth and efficient service
- Supervise and train front of house staff, including servers and hosts
- Assist with scheduling and staffing to ensure adequate coverage during peak hours
- Maintain a high level of customer service by addressing customer enquiries and resolving any issues that may arise
- Collaborate with the kitchen staff to ensure timely and accurate food preparation and delivery
- Monitor inventory levels and place orders for supplies as needed
- Implement and enforce food safety and sanitation standards

**Experience**:

- Previous experience in a hospitality, restaurant or hotel setting is preferred
- Proven experience in supervising and leading a team
- Strong leadership skills with the ability to motivate and inspire a team
- Familiarity with food safety regulations and best practices
- Excellent communication and interpersonal skills to effectively interact with customers, staff, and management
- Ability to work in a fast-paced environment while maintaining attention to detail

Please note that this job description is not exhaustive and additional duties may be assigned as needed.
- Great working rota with real work/life balance
- A monthly share of all customer tips
- 2 days off per week
- Development courses and training investment

Interviews to be held throughout February. Position start date - Mid March.

**Salary**: £26,000.00 per year

Schedule:

- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Signing bonus
- Tips

**Experience**:

- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Weymouth, DT4 8BE (required)

Ability to Relocate:

- Weymouth, DT4 8BE: Relocate before starting work (required)

Work Location: In person

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