Retail Brand Ambassador

2 weeks ago


Edinburgh Airport, United Kingdom Ian Macleod Distillers Full time

**Ian Macleod Distillers Ltd‘An international, entrepreneurial, brand-led, successful and respected, family business like no other’**

Thanks for your interest in this opportunity with Ian Macleod Distillers. We own some exquisite brands such as Glengoyne, Tamdhu and Edinburgh Gin. If you haven’t already, please browse around our company internet pages, immerse yourself in our colourful history and sample the details of our brands. As we start to tantalise your taste buds and whet your appetite for a career here with us at Ian Macleod Distillers, you will really get to understand just why our team members and customers are indeed so passionate about all things Ian Macleod**_Setting the scene _**

We are Ian Macleod Distillers (IMD), a fourth generation family owned and managed whisky and spirits business operating across the UK and internationally. We are producers of multi award winning premium whisky and gin with many other whiskies and spirits as part of our exquisite portfolio. **_Crafting Spirits With Passion_**, is what we do bestnot only are we brand builders, but we are also producers, distributors, and suppliers in B2B and B2C channels. We are a brand led, successful family business with our spirits (people and brands), at our very core. Driven by passion, enthusiasm and solid business values, we are a business you will want to take a look at**_2024 Is Coming _**

Doors to manual and cross checksomething exciting has just landed Edinburgh Gin will soon be airside in Edinburgh Airport

For the **very first time**, shoppers in Edinburgh Airport will soon be able to interact with our wonder-filled brand in an exquisite, **brand new retail outlet experience** directly in the airport. We are delighted to have entered into a new phase of partnership with Avolta (formally known as Dufry), as we formally launch our unique Edinburgh Gin ‘Shop in Shop’ retail outlet within the newly refurbished World Duty Free store in Edinburgh Airport. This is a super exciting development for our Edinburgh Gin brand in this key strategic retail outlet. We are therefore now **looking for some exceptional talent** to join us as we embark upon these exciting times.

If you or someone you know is a **professional**, **well-seasoned** and **highly experienced retail expert**, ideally combined with **having a genuine passion for our Edinburgh Gin** brand, alongside having **oodles of individual charisma, passion and energy**, and who **engages naturally at their best with consumers on a face to face** basis then, quite simply and in our own opinion, we have a fantastic new career opportunity waiting for you**_Next Steps_**

3 postions available Full time and Part Time options.

And finallyok, so what are you waiting for? GO, GO, GO- Proudly supporting the #OpenToWork movement._
- Ian Macleod Distillers (IMD) are proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. In our individual IMD way, we endeavour to follow best practice to help shape our commitment to wider social responsibility and industry standards. We are advocates of promoting responsible selling and consumption of alcohol._

JOB PROFILE

Job Title

Retail Brand Ambassador (Edinburgh Airport)

Department

Travel Retail

Function

Sales and Marketing

Reports To: (Job Title)

Business Development Executive (Travel Retail)

Direct Reports / Reporting Lines

N/A

**ROLE SUMMARY**

We are launching a unique Edinburgh Gin Shop in Shop retail outlet within the newly refurbished World Duty Free store in Edinburgh Airport. This is an exciting development for the Edinburgh Gin brand in this key, strategic outlet and this role will play a key part in the success of the project.

We require charismatic and enthusiastic Retail Ambassadors to engage with passengers travelling through the Edinburgh Airport, and ultimately ensure significant sales of the Edinburgh Gin range.

This role will report to the Travel Retail Business Development Executive and the Brand Retail Supervisor.

**ROLE DESCRIPTION
**Responsibilities**

**Key Day to Day Activities
Passenger Engagement & Retail Sales (70%)
- Deliver a high standard of customer service to every passenger; anticipating and responding to potential questions on the brand, product range and purchase fulfilment.
- Engage passengers by utilising support materials, marketing promotions, and upselling where possible.
- Engage passengers with product sampling (as per store & airport guidelines) and manage recording of sampling stock per shift.
- Provide specific serve suggestions for key lines, which can alternate depending on season/monthly focus.
- Maintain and develop knowledge of the brand, key stories and messages about the brand/products through attendance at training and own research / curiosity about the wider Edinburgh Gin range.
- Upsell agreed focus products via merchandising and sampling.
- Conduct oneself in a manner which portrays the high standards of quality and professionalis


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