Medical Secretary

2 months ago

Salford, United Kingdom Northern Care Alliance NHS Group Full time

**Job overview**:
The purpose of this post is to provide a comprehensive secretarial service within the Division. The post holder will provide a confident professional service to all patients and their careers, whilst supporting them throughout their pathway of care. It is vital that confidentiality be maintained at all times. The post holder must adhere to Trust Policies and Procedures at all times.

**Main duties of the job**:
The post holder’s main duties will include audio and live transcription, managing Outpatient slot utilisation, waiting list management, 18 Week RTT and cancer pathway management and liaising with patients to manage patient pathways. The Medical Secretary will be expected to work with the minimum of supervision. He/she will also be able to demonstrate flexibility and use own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the Consultant and his/her team to utilise their time in an efficient and effective manner.

**Working for our organisation**:
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

**Detailed job description and main responsibilities**:
**Person specification**:
**Experience, Knowledge & Skills**:
**Essential criteria**:

- Demonstrate the ability to organize own duties and prioritise tasks within a busy team environment
- Willingness to learn and develop new skills

**Desirable criteria**:

- Proven experience as a Medical Secretary

**Qualifications**:
**Essential criteria**:

- Audio transcription and word processing skills to RSA level III or equivalent.

**Desirable criteria**:

- Possession of ECDL qualification
- Qualification in medical secretarial studies
- BTEC or equivalent level of knowledge on a range of trust policies and management procedures

**Skills & Abilities**:
**Essential criteria**:

- Excellent communication skills, both verbally and non-verbally when dealing with patients/relatives and other internal and external agencies especially when providing or receiving complex or sensitive information.
- Trust Values: Patient & Customer Focus, Accountability, Respect, Continuous Improvement
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.

We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.

**Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.**

**Employer certification / accreditation badges**:

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