Service Coordinator

3 weeks ago


Leeds, United Kingdom E3 Recruitment Full time

£4500 Annual bonus, £400 holiday spending money, cost of living bonus, 7% employer pension contribution and 35 holidays per annum are just a few of the benefits & perks that the successful Service Coordinator will enjoy whilst working with this long-standing engineering organisation.

This employee owned engineering/manufacturing organisation offers end-to-end design, manufacture, installation and service solutions to a variety of industries, including FMCG, Chemical & Pharmaceutical, Retail, Logistics and General Manufacturing. Initially established in the 1970s; 50 years later, they now employ close to 50 people at their Leeds facility.

Because of continued demand of their products & services, this employer is actively recruiting a Service Coordinator vacancy on a permanent basis.

This employer is based in **LEEDS**, just a few miles from the M1 and M62 motorways, meaning the successful Service Coordinator will easily be able to commute from surrounding towns & cities including Huddersfield, Bradford, Wakefield, Wetherby, Castleford, Pontefract, Halifax and Dewsbury.

**Key Responsibilities of the Service Coordinator will include**:

- Working as part of a help-desk & aftercare focused team, responsible for ensuring that all customer enquiries and issues are handled effectively within a timely manner
- Planning and pro-actively managing the diaries & schedules of the field based Engineers, ensuring that planned and preventative maintenance is carried out in appropriately
- Effectively using a variety of specialist computer software as well as Microsoft Office (Word, Excel & Outlook) - training will be provided on the specialist systems
- Previous experience working within a customer facing, coordination/administration focused position, ideally within a Manufacturing, Engineering or Industrial environment
- Strong computer skills with the ability to pick up new software & procedures quickly, as well as experience using Microsoft Outlook, Excel and Word

**Working Hours of the Service Coordinator**:
39 Per week, spread across a regular day shift
- Monday to Thursday - 08:00 to 17:00
- Friday - 08:30 to 16:00

**In return, the Service Coordinator will receive**:

- Annual salary: £27,000.00
- Annual bonus: £4,500 (£3,600 after tax)
- Holiday money bonus: £400 per annum
- Holiday entitlement: 35 days per annum (25 free choice + bank holidays + birthday + 2x ½ days at Christmas)
- 7% Employer pension contribution
- Cost of living bonus: £200 per month to help with the rising cost of fuel & electricity
- Permanent employment with a long-established manufacturing organisation


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