Receptionist and Administration Assistant
5 months ago
**Receptionist and Admin Support Job Description**
We are Reactive Zero Two and we provide repair and project services to some of the UK’s leading retail, hospitality and logistic businesses. With a breadth of services in house utilising our own tradesmen, resources and plant, we are able to help our customers out whatever their maintenance, emergency or project needs are.
Our team is friendly, knowledgeable and we love what we do. We are proud of our expertise and passionate about the high-quality service we deliver to all of our customers, and we want likeminded tradesmen to join our team.
**Join our team as a receptionist and admin support role**
**Responsibilities**:
Reception Services
- Receiving clients at the front desk by welcoming them and notify team members of visitor arrival
- Answer and direct phone calls in a professional and courteous manner.
- Receive, co-ordinate, and monitor all requests for service assistance from clients or team members
Postal Services
- Ensure that all post received is sorted and hand delivered for each team member
- Ensure that all post in relation to outgoing is franked and stamped ready for collection
- Courier Services
Client Services
- Build and maintain client relationships
- Deal with all client enquiries and taking action in a timely fashion
- Secretarial and administrative duties as and when required
General Administration
- General filing, word processing, delivery notes, purchase orders and any other administration required for the role
**Key Competencies for the Role**
- Advanced interpersonal skills
- Resilience
- Change and Innovation
- Flexibility
- Effective Communication
- Team Working
- Personable with a positive nature
- Good I.T. and administrative skills
**What’s on offer**
- Competitive starting Salary of £24,000
- Permanent position with the company
- Pension scheme
- Bonus and benefits recognizing the contribution you bring
- Paid company days out throughout the year
- Be part of a friendly and dedicated team
- Training opportunities
- 28 Days Annual Leave
Pay: £24,000.00 per year
**Benefits**:
- Company pension
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 3 years (preferred)
- Administrative experience: 3 years (preferred)
Work Location: In person
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