Physical Media Production Agent

4 weeks ago


Sheffield, United Kingdom Vivedia Full time

Role overview

Are you ready to put your computer skills to good use? We help families planning important life events, so our work makes a truly positive difference to people’s lives.

This is a great opportunity for someone naturally quick with computers and with an eye for detail, to work with a fast-growing tech company. We create bespoke, physical media products for customers using photos, videos and music of their choice. You’ll work with our 25-strong media team, as part of a larger team of 100 lovely people - everyone always comments how nice and friendly everyone who works here is, and over 90% of our team say they’re really happy here.

*
This is a full time, office based role 6 month fixed term contract*

Media Agent Responsibilities:
*
Working with the media team to ensure effective processing of inbound workload.
- Editing and preparing video content, which is then transferred to physical media and shipped to our customers.
- Ensuring top quality and detailed service which upholds the company standards, and the needs of our end-user customer.

Media Agent Requirements:
*
Fast natural computer skills
- An eye for detail
- A belief in delivering the best service for customers
- The ability to work on own initiative and support fellow colleagues
- Experience with Adobe Creative Cloud software, such as After Effects, Premiere Pro - useful but not essential
- Previous experience in physical media production (DVD, USB, Bluray) - useful but not essential

You will need a proactive approach, working with other team members to understand the needs of our customers. You’ll have shared responsibility for making sure all our customers are fully supported and happy with the service we provide. We’re great at what we do, so you’ve got a good base to start from

About Us:
Vivedia are an audio-visual tech business based in Sheffield with customers across the UK. Our main services are music, live webcasting and video tributes. We've grown enormously in the past few years as a result of a customer-focused approach and great customer service and we’re now hiring for smart, motivated people to join our media team.

Location: Sheffield
Contract Type: Permanent
Hours: Full Time

**Salary**: £20,800
Benefits: 25 days annual leave, plus bank holidays. Flexible hours. Annual bonus, based on company performance. Regular and interesting team socials. Relaxed working environment with significant autonomy. Premium computers, equipment and desks. Employee assistance programme. Life event support: £1,000 first-time buyers allowance, £250 close bereavement allowance, £250 baby bonus, £250 marriage allowance

**Salary**: £20,800.00 per year


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