Digital Customer Advisor
5 months ago
**Digital Customer Advisor**
**Head Office**
**12 Month Fixed Term Contract**
**This is a Hybrid role with the expectation to work from our Head Office every Tuesday & Wednesday**
**£21,744 basic salary with pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services**
Reporting into the Digital Engagement Leader, the Digital Customer Advisor will be responsible for actioning digital enquiries and aftersales bookings from our new and existing stakeholders.
**What does the role of Digital Customer Advisor involve?**
- Working several online portals to generate bookings for customers who are due for a service, MOT or require a repair on their vehicle, using our systems and amending customer bookings via the system
- Responsible for delivering a flawless digital service to our customers, through written communication
- Responsible for ensuring Live chats and SLA’s are answered and made in a timely manner
- Accountable for your own targets, and ensuring processes are followed to deliver excellence to our customers whilst working towards KPI’s
**What do you need to succeed in the role of Digital Customer Advisor?**
- Great communication and literacy skills
- A passion and desire to deliver excellence in customer service
- Enthusiasm and be action orientated
- Confidence to work across a range of systems and tools efficiently and effectively (MS Office & Dealer Management System - DMS)
- Confident, clear, and polite manner
- Understanding of Data Protection & GDPR legislation
Here at Pendragon, together, we’re unstoppable. Collaboration is at the heart of our culture, and it’s the power of our group coming together that unlocks our potential to transform automotive retail. We thrive in a fast-paced environment where the doors are open, if you have the attitude and drive to walk through them. We’ll empower you with the opportunities to bring out the best in yourself, and in return you’ll support and bring out the best in others.
-
Digital Customer Advisor
5 months ago
Nottingham, United Kingdom Pendragon Full time**Digital Customer Advisor** **Pendragon Head Office** **12 Month Fixed Term Contract** **£21,744 basic salary with pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Reporting into the Digital Engagement Leader, the Digital...
-
Digital Customer Advisor
5 months ago
Nottingham, United Kingdom Pendragon Full time**Digital Customer Advisor** **Head Office** **This is a Hybrid role with the expectation to work from our Head Office every Tuesday & Wednesday** **£23,872 basic salary with pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales...
-
Customer Service/sales Advisor
5 months ago
Nottingham, United Kingdom Switch Advisor Partners Full time**About us** Switch Advisor Partners is a small business in Nottingham. We are inclusive, creative and customer-centric. Our work environment includes: - Growth opportunities - Safe work environment - On-the-job training - Company perks Customer Service/Sales Advisor This is a full-time position from Monday-Friday. Immediate start date. **Duties**: -...
-
Customer Service/sales Assistant
6 months ago
Nottingham, United Kingdom Switch Advisor Partners Full time**About us** Switch Advisor Partners is a small business in Nottingham. We are inclusive, creative and customer-centric. Our work environment includes: - Growth opportunities - Safe work environment - On-the-job training - Company perks Customer Service/Sales Advisor This is a full-time position from Monday-Friday. **Duties**: - Assist customers with...
-
Customer Service Advisor
5 months ago
Nottingham, United Kingdom Muscle Food Limited Full time**General Description** The Customer Support Team provides world class customer service via digital channels to thousands of consumers across the UK. As part of our growing Customer Support strategy, we have an opportunity for an experienced Customer Support Advisor to join the team. The successful individual will be the voice of Musclefood Customer...
-
Head of Digital Marketing
2 hours ago
Nottingham, United Kingdom Digital Waffle Full timeA rapidly growing, leading Pet Food supplier is seeking a dedicated Head of Digital Marketing to lead their digital team. This is an exciting opportunity to contribute to the growth of a company that is making a positive impact on the world.Job title: Head of Digital MarketingLocation: Nottingham (4 days on-site)Salary: up to £75KYou will have/be:Proven...
-
Customer Service Advisor
5 months ago
Nottingham, United Kingdom HireGiant Full timeHere at HireGiant we are currently recruiting for a Customer Service Advisor for a busy client based in the Gunthorpe area. **The Customer Service Advisor Role will include**: - Meeting & Greeting customers and clients to the site. - Answering the telephone in a kind and friendly manner - General housekeeping of the front desk - Managing paperwork and...
-
Customer Advisor
6 months ago
Nottingham, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 19 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q 1241** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...
-
Customer Advisor
6 months ago
Nottingham, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 16 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Nottingham** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...
-
Customer Advisor
6 months ago
Nottingham, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Full time - 20-32 hours per week** **Permanent Contract** **Shifts available: Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Nottingham** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need...
-
Customer Advisor
6 months ago
Nottingham, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available: Monday - Sunday, 6.00am - 10.00pm** **£10.60 per hour** **B&Q Nottingham** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they...
-
Customer Advisor
6 months ago
Nottingham, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - Up to 30 hours per week** **Permanent Contract** **Shifts available: Monday - Sunday, 11:00-22:00** **£10.60 per hour** **B&Q Nottingham** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...
-
Customer Advisor
6 months ago
Nottingham, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - Up to 30 hours per week** **Permanent Contract** **Shifts available: Monday - Sunday, 11.00am - 10.00pm** **£10.60 per hour** **B&Q Nottingham** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they...
-
Customer Advisor
6 months ago
Nottingham, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available: Monday - Sunday, 6.00am - 9.00pm** **B&Q Nottingham** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home...
-
Customer Advisor
6 months ago
Nottingham, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 19 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 8.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Nottingham Riverside** - **Rising to £12.21 from April 1st** We believe anyone can improve their home to make life better. Every day, we give...
-
Customer Advisor
5 months ago
Nottingham, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 15 &19 hours per week available** **Permanent Contract** **Shifts available**:15 hours: Weekends 7am-8pm** **19 hours: 4x Evening Shifts until 9pm** **UK Notional hourly rate £11.31 per hour** **B&Q Nottingham** We believe anyone can improve their home to make life better. Every day, we give our...
-
Customer Advisor
5 months ago
Nottingham, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 15, 18.75 and 28.75 hours per week available** **3 Month Fixed Term Contract** **Shifts available**: **15 Hours: Saturday - Sunday, 7.00am - 10.00pm** **18.75 & 28.75 Hours: Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Nottingham** We believe anyone can...
-
Customer Advisor
6 months ago
Nottingham, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 17.5 hours per week** **3 month Fixed Term Contract** **Shifts available Monday - Sunday, 5.00am - 8.30am** **UK Notional hourly rate £11.31 per hour** **B&Q Nottingham** - **Rising to £12.21 from April 1st** We believe anyone can improve their home to make life better. Every day, we give our...
-
Customer Service Advisor
6 months ago
Nottingham, United Kingdom Elizabeth Michael Associates Full time**Customer Service Advisor** **£23,000 per annum OTE £25,000** **NG8, Bilborough, Full Time, Permanent** Our client, a leading specialist in their field are recruiting a customer service advisor. The Customer Service Advisors are part of the first line customer support team that puts the customer at the heart of everything they do, delivering a world...
-
Customer Service Advisor
7 months ago
Nottingham, United Kingdom Page Personnel Full timeReputable organization within the not for profit sector - Competitive salaries and central location **About Our Client**: This established organisation within the higher education sector is seeking a full time Customer Service Advisor to join the enquiries team. The organisation prides themselves on their high levels of service and their presence within the...