Customer Service Assistant

4 weeks ago


Burgess Hill, United Kingdom Capital (Hair & Beauty) Ltd. Full time

**Customer Service Assistant**

**Consort Office - Burgess Hill (RH15 9TJ)**

**37.5 hours per week**
**Circa £21,000.00**

Serving the hair and beauty trade since 1954, we are a family business with a highly successful reputation based on the expertise of our staff and the industry leading service we provide to customers supplying brands such as **Olaplex**, **L’Oreal**, **Wella** and **OPI**.

Supplying 60 stores across the UK and Ireland, our Warehouse is the central hub of the Capital Hair & Beauty business.

We’re seeking an experienced Customer Service Assistant to join our friendly team at our warehouse in Burgess Hill.

The Customer Services team deals with customer enquiries and administers website orders. You will be responsible for delivering and maintaining exceptional customer service to deliver our company vision.

**What the role involves**:

- Administering orders and payments through the relevant workflows
- Liaising with suppliers and couriers regarding purchase orders and delivery issues
- Keeping customers informed of any delays to their orders or other issues
- Processing customer returns
- Creating pro-forma invoices

**What we’re looking for**:

- Previous experience working in an administrative and customer services-based role
- Strong communication and customer service skills
- Excellent organisational skills
- An enthusiastic team player

In return you will receive a competitive rate of pay and staff discount on a fantastic range of hair, nail & beauty products.

**Please continue to check our website for any other roles which may be of interest.**

**Capital processes Job Applicant’s data within the principles of the General Data Protection Regulation (GDPR)**

**For the recruitment of this role the Company is not basing decisions on automated decision making.**

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Burgess Hill: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative: 1 year (preferred)

Work Location: One location



  • Burgess Hill, United Kingdom Capital (Hair & Beauty) Ltd. Full time

    **Customer Service Assistant** **Burgess Hill (RH15 9NB) - This is an office-based role** **37.5 hours per week** **Circa £21,000.00** Serving the hair and beauty trade since 1954, we are a family business with a highly successful reputation based on the expertise of our staff and the industry leading service we provide to customers supplying brands such...


  • Burgess Hill, United Kingdom Capital (Hair & Beauty) Ltd. Full time

    **Customer Service Assistant** **Consort Office - Burgess Hill (RH15 9TJ)** **37.5 hours per week** **Circa £21,000.00** Serving the hair and beauty trade since 1954, we are a family business with a highly successful reputation based on the expertise of our staff and the industry leading service we provide to customers supplying brands such as...


  • Burgess Hill, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a part time basis, contracted to 10 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in...


  • Burgess Hill, United Kingdom Wickes Full time

    Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and...


  • Burgess Hill, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** £10** - Location - ** Burgess Hill** - Contract Type - ** Permanent** - Hours / Specific Hours - ** / Weekend working between the hours of 8:30-5:30** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done...


  • Burgess Hill, United Kingdom First Recruitment Services Limited Full time

    **Position: Customer Service Administrator (temp to perm)**: - **Salary: £11.28 - £13.33 per hour**: - **Location: Burgess Hill, West Sussex**: - **Hours: 9am - 5pm** **First Recruitment are delighted to be partnering with one of our clients, seeking temp to perm Customer Service Administrators.** **Responsibilities / Duties**: - Answer telephone...


  • Burgess Hill, West Sussex, United Kingdom Talentspa Full time

    _Our client is now looking for a Customer Service Apprentice to join their busy team in Hickstead_Salary: £9 per hour (Roughly £17k per annum)Hours per week:Week per weekMonday, Tuesday, Thursday, Friday - 2pm - 10pmSaturday 12pm - 7pmWeek per weekMonday, Tuesday, Thursday, Friday 7am - 2pmWednesday 10am - 5pmApprenticeship Qualification: Customer Service...


  • Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full time

    Customer Service Advisor - Shift Work Full Time Permanent Role Location: Close to Burgess Hill Company: A well-known and established organization Salary: £29,200 per year plus excellent company benefits with an additional bonus of £3,000 after two years of continuous service We are excited to collaborate with our longstanding client on an exclusive agency...


  • Burgess Hill, United Kingdom WoolOvers Group Full time

    **Job description** **Join our flock!** WoolOvers Group is a successful collection of Online and Mail Order Brands based in Burgess Hill. We are looking for additional members for our contact centre department and help spread our love for knitwear and lifestyle products all over the world. Based at our headquarters in Burgess Hill, you'll be a key member...


  • Burgess Hill, United Kingdom WoolOvers Group Full time

    **Job description** **Join our flock!** WoolOvers Group is a successful collection of Online and Mail Order Brands based in Burgess Hill. We are looking for additional members for our contact centre department and help spread our love for knitwear and lifestyle products all over the world. Based at our headquarters in Burgess Hill, you'll be a key member...

  • Customer Assistant

    1 month ago


    Burgess Hill, United Kingdom Lidl Full time

    Customer AssistantSummary £12.40 - £13.00 per hour | 20-30 hour contract | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out.Just like you.As a Lidl...


  • Burgess Hill, West Sussex, United Kingdom Talentspa Full time

    Our client is now looking for a Customer Service Apprentice to join their busy team in HicksteadThe job involves taking calls for assistance, advising customers of job progress, and keeping all parties informed. This position provides the vital link between motoring organisations, our own roadside staff, and the stranded motorist.Duties of the...


  • Burgess Hill, United Kingdom First Recruitment Services Full time

    Customer Service Advisor - shift work Full Time Permanent role 42 hours per week on a 4 days on, 4 days off basis - 12 hour shift. Start times can vary from 0600-1200 depending on the company rota Close to Burgess Hill Salary £29200 plus very good company benefits. Additional bonus paid of £3000 after two years of continuous service We are delighted to be...


  • Burgess Hill, United Kingdom Travail Employment Group Ltd Full time

    £25415 (Inc £1ph attendance bonus) OTE £28,000 - £31,000, Burgess Hill, 28 days holiday, Pension, 8am - 5pm / 9am - 6pm Monday to Friday, Saturdays (on a rota) 9am - 2pm/9am - 5pm, paid overtime, average 42.5 hours a week The Role Due to continued success, our client, a well-established contact centre in the automotive sector, based centrally in...

  • Customer Service

    1 week ago


    Burgess Hill, West Sussex, United Kingdom First Recruitment Services Limited Full time

    Customer Service / Sales Support AdministratorFull time permanent roleMon-Fri office based roleBurgess HillSalary £22000 plus great company benefits. Free parking available on-site and nearby - around 15 minute walk from the station.We are delighted, to once again be working alongside our established, reputable, award winning and expanding client as they...


  • Burgess Hill, United Kingdom Stitch Group Full time

    We are looking for an attentive, engaging and detail-oriented person to join a service-driven team providing a modern online retail experience that surpasses expectations. You will be instrumental in understanding customers’ needs and following up with the right solutions. You’ll guide and advise the customer, helping them throughout their order...


  • Burgess Hill, United Kingdom Travail Employment Group Ltd Full time

    Call Centre Agent £24941 (Inc £1ph attendance bonus) OTE £28,000 - £31,000, Burgess Hill, 28 days holiday, Pension, 8am - 5pm / 9am - 6pm Monday to Friday, Saturdays (on a rota) 9am - 2pm/9am -5pm, paid overtime, average 42.5 hours a week The Role Due to continued success, our client, a well-established contact centre in the automotive sector, based...


  • Burgess Hill, United Kingdom Travail Employment Group Ltd Full time

    Call Centre Agent £24941 (Inc £1ph attendance bonus) OTE £28,000 - £31,000, Burgess Hill, 28 days holiday, Pension, 8am - 5pm / 9am - 6pm Monday to Friday, Saturdays (on a rota) 9am - 2pm/9am -5pm, paid overtime, average 42.5 hours a week The Role Due to continued success, our client, a well-established contact centre in the automotive sector, based...

  • Customer Assistant

    1 week ago


    Burgess Hill, West Sussex, United Kingdom Lidl Full time

    Job Title: Customer Assistant (Night Shift)Company: LidlSummary:£13.00 per hour | 30-hour contract | shifts 22:00 - 06:0030-35 days' holiday (pro rata)10% in-store discountEnhanced family leaveAt Lidl, we believe in teamwork and maintaining high standards consistently. As a Customer Assistant, you'll work with a collaborative team ensuring the store is...


  • Burgess Hill, United Kingdom Wilko Full time

    **Customer Service Asst. Evening**: - Hourly Rate - ** 10** - Location - ** Burgess Hill** - Contract Type - ** Permanent** - Hours / Specific Hours - ** / Main hours of work will be three days a week working 6pm-10pm for working delivery. Days may change based on delivery schedule.** **The Vacancy** We love our customers. They’re just like our Customer...