Sales Operations Advisor

3 weeks ago

Chard, United Kingdom Numatic International Limited Full time

**ABOUT THE ROLE**:
The Sales Operations Advisor will be responsible for providing internal administrative support across sales operations and to new and existing customers. You will conduct a diverse range of semi-routine tasks, whilst providing a focused and professional service, completing all tasks to a consistent, high-quality standard. Demonstrating prioritisation, flexibility, and problem-solving skills with little supervision, whilst contributing to the commercial growth of the business.  Act as a liaison with internal and third-party stakeholders.

**RESPONSIBILITIES**:

- Fully implement all office related changes to processes, methodology, environment, and practice within the department in a positive supportive manner.
- Liaise with external customers to support with reporting and data requirements, including pricing schedules, compliance certificates and item specification.
- Arrange, organise and co-ordinate meetings, agendas, travel arrangements and appointments as required, including organising and hosting customer factory visits.
- Create, organise, and maintain systems and databases regularly.
- Support the design of new processes; gather requirements, test and roll-out to internal stakeholders.
- Provide operational support on sales systems and processes, assisting with issue resolution and system testing.
- Diagnose data issues and discrepancies across tools and systems; support with implementation solutions to improve data quality in a prompt and accurate manner.
- Draft documentation and guides relating to approved sales processes and create user guides for internal use.
- Prioritising tasks related to the fleet assets including, procurement, repair, maintenance, and servicing of the vehicles

**ABOUT YOU**:

- GCSE Level 5 or above (GCSE grade A-C) in English and Maths or relevant work experience.
- Desirable; customer services, administration, or secretarial skills.
- Demonstrable experience of working in a customer service, office-based role and/or transportation industry.
- Experience of providing feedback to junior and middle management.
- Knowledge of rules and regulations, specific to role.
- Demonstrable experience in organisational and time management skills.
- Demonstrable experience showing ability to follow verbal and written instructions, read and comprehend written materials.
- Desirable; Previous experience of MRP system, Oracle, and CRM system.

**Salary**: From £24,917.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

Work Location: In person

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