Customer Service/sales Advisor
7 months ago
Customer Sales & Service Advisor - ESS
**What you'll be doing**
You’ll be the first line of contact for customers over the counter and on the telephone, so customer service skills and an excellent phone manner are essential.
Reporting to the Branch Manager, you'll provide support in all areas of internal sales, working with the internal sales teams completing hire transactions, stock takes and administration tasks. If required, you may also be asked to assist with covering deliveries and collections, test and run equipment and repair referrals.
This role can also be quite physically demanding, it will require a certain level of fitness, due to moving equipment where required in and around the depot.
**Working hours are 0730 : 1700 daily monday to friday.**
**What we're looking for**
- Excellent telephone manner & communication skills
- IT Skills - basic Word and Excel skills
- Knowledge of Hire industry would be an advantage
- Valid UK Driving Licence
- Enjoy a vibrant, fast paced environment
- Good team worker
- Ability to work under pressure
**What's in it for you**
As a valued member of our team, we’ll not only offer you a permanent, full time job with ample holiday allowance and all bank holidays off work (paid), we’ll throw in a company pension, free tool hire, life assurance, training & development opportunities, Save As You Earn scheme, and regular discounts on popular brands like Samsung, Nike and Virgin Wines.
**A bit about us**
We are ESS, a business that has been trading for over 30 years delivering specialist equipment hire, sales, servicing, training, technical advice and project planning, operating at the heart of our customers’ businesses.
Whatever your role at ESS, you will have a part to play in contributing to the success of our business. If you are looking for your next challenge and are excited to be part of a growing and progressive organisation, then ESS might be for you
**Job Types**: Full-time, Permanent
**Benefits**:
- Company car
- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- Life insurance
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: In person
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