Customer Service Advisor

6 days ago


Lincoln, United Kingdom Future Prospects Full time

**Customer Service Advisor**
**Lincoln, Full Time, Permanent**
**Salary £9.50 per hour weekdays + £14.25 per hour on a Saturday**
**Hours of work - Monday to Friday and 5 hours on a Saturday, on a rota basis**

**THE ROLE**

As a Customer Service Advisor you responsibilities will include:

- Providing a first-class service to customers, understanding their requirements and responding appropriately
- Building rapport and relationships with both new and existing customers
- Adhering to the Company’s internal and external customer care and equal opportunities policies
- Providing a range of administration support when required
- Promoting a professional image of the Company at all times
- Taking ownership of customer enquiries and dealing confidently with any difficult situations

**CANDIDATE**
- Experience within a Customer Service environment
- Strong organisational skills
- Excellent communication skills - both written and oral
- An awareness of the Data Protection Act
- Great team working skills and a flexible approach
- Computer skills - particularly with Microsoft Office

**THANK YOU FOR YOUR INTEREST IN THIS VACANCY AND GOOD LUCK WITH YOUR APPLICATION.**

The services of Future Prospects are those of an Employment Agency.

**Job Types**: Full-time, Permanent

**Salary**: £9.50 per hour

**Benefits**:

- Additional leave
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Lincoln: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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