Trade Counter Sales Assistant

4 days ago


Norwich, United Kingdom AJW Distribution LTD Full time

We are looking for a lively, enthusiastic person to join our friendly and hardworking family run business at our Norwich branch as a Trade Counter / Yard Assistant.

You’ll be on the front line dealing with our with our customers that come into our Branch. As part of the branch team, you will play a vital role in our continued success, providing a first class service.

**What will I be doing?**

Not one day is the same as the next in AJW branch life, but here are a few pointers;
Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly at all times, you will likely get to know our customers on a first name basis.
- You will be based on the counter, and first point of contact for all customers. You will be processing our customers’ orders, preparing quotes, keeping the shop floor clean and tidy, and putting away any stock that comes in.
- You will also book in our supplier deliveries.
- Part of your role will be based outside, assisting the yard foreman processing our customer orders, loading and unloading customer and company vehicles.
- You will also unload our building products from supplier deliveries and accurately book them in the branch warehouse.
- Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, this means maintaining a tidy and safe working environment
- Be the first contact for all trade counter customers.
- Answer and deal with any sales telephone enquiries efficiently.
- Deal with any walk in customers in the appropriate manner.
- Process any sales order’s as received for orders whilst consulting with collegues.
- Ensure orders are booked for delivery on the correct date where specified.
- Chase up all quotations within the relevant time scale to ensure optimum success.
- Responsible for providing general administration support to the branch manager,
- Assist in flling all sales records.
- Coordinate and prepare any samples or information / brochures required by customers.

Experience in the Roofing Industry is preferred but not essential as full training will be provided.

The ideal applicant will be the first point of contact for customers visiting the trade counter and so must have a focus on customer service. They will be a team player but also have the initiative to work on their own. They will have excellent written and verbal communication skills as they will be in contact with customers daily. With attention to detail being key due to the nature of the business.

If you feel you would fit into the AJW Family business and you have the drive to succeed then contact our HR department.

**Job Types**: Full-time, Permanent

Pay: £18,600.00-£25,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (required)

Work Location: In person



  • Norwich, United Kingdom Meridian Full time

    Join one of the UK’s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression. We are looking for Trade counter Assistant to join our Norwich Branch (NR4): Contracted to 40 hours per week Monday to Friday working 08:00 - 17:00 No bank holiday working...


  • Norwich, Norfolk, United Kingdom Meridian Full time

    Join one of the UK's leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression.We are looking for Trade counter Assistant to join our Norwich Branch (NR4):Contracted to 40 hours per weekMonday to Friday working 08:00 - 17:00No bank holiday working...


  • Norwich, United Kingdom eurocell Full time

    **ROLE**: Trade Counter Assistant **HOURS**: 44 per Week - Permanent Role **SALARY**:£22,440** basic salary per year **BONUS**: Realistic total earning potential of up to **£24,528** per year Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are...


  • Norwich, United Kingdom Eurocell Full time

    **ROLE**: Trade Counter Assistant **HOURS**: 44 per Week - Permanent Role **SALARY**:£24,322** basic salary per year **BONUS**: Realistic total earning potential of up to **£27,922** per year Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are...

  • Trade Counter Sales

    3 weeks ago


    Norwich, United Kingdom JDP Full time

    **Company Description** At JDP we’re experts in civils drainage and water management. For over 50 years we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be a one-stop shop for our customers. All this and focusing on excellent customer service is why we continue to...

  • Trade Counter Sales

    3 weeks ago


    Norwich, United Kingdom Tessenderlo Group Full time

    Company DescriptionAt JDP we’re experts in civils drainage and water management. For over 50 years we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be a one-stop shop for our customers. All this and focusing on excellent customer service is why we continue to succeed and...

  • Trade Counter Sales

    1 week ago


    Norwich, Norfolk, United Kingdom JDP Full time

    Company DescriptionAt JDP we're experts in civils drainage and water management. For over 50 years we've been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be a one-stop shop for our customers. All this and focusing on excellent customer service is why we continue to succeed and...


  • Norwich, United Kingdom General All-Purpose Plastics (GAP) Ltd Full time

    **Are you a customer service-oriented individual looking for a role that offers variety and the opportunity to work in a dynamic team environment? We seek an experienced Trade Counter Branch Support to join our team!** As a Trade Counter Branch Support, you will be responsible for providing exceptional customer service and support to our trade counter...

  • Sales Assistant

    2 weeks ago


    Norwich, United Kingdom A C Leigh (Norwich) Ltd Full time

    We are a local family run business in Norwich. We have rapid expansion plans and seek a driven and hard-working individual to join our team. This role is for our trade and retail counter business however there is career progress within our company for theright individual. We require a full-time trade counter sales assistant to join our team in our Norwich...

  • Sales Assistant

    4 days ago


    Norwich, United Kingdom Adecco Full time

    Are you an experienced sales professional with a passion for providing exceptional customer service? Join my client's thriving family-run business as a Sales Counter Assistant. They are a successful Specialist Builders Merchant located in the North-West of Norwich, and are excited to welcome a new team member to their well-established...

  • Branch Assistant

    2 weeks ago


    Norwich, United Kingdom Meridian Full time

    Join one of the UK’s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression. We are looking for Branch Assistant to join our Norwich Branch (NR4): Contracted to 40 hours per week Monday to Friday working 08:00 - 17:00 No bank holiday working...

  • Sales Assistant

    4 weeks ago


    Norwich, United Kingdom AJW Distribution LTD Full time

    Job Description: We are looking for a lively, enthusiastic person to join our Norwich brand as a Sales Assistant. Experience in the Roofing Industry is preffered but not essential, as full training will be provided. They should be highly pro-active, with the ability to develop their own customer base in Norwich and the surrounding areas. They will be the...


  • Norwich, Norfolk, United Kingdom Travis Perkins Full time

    Joining our friendly and hard working family as a Counter Sales Assistant**, you'll be on the front line dealing with our customers that come into our shop. As part of the branch team, you will play a vital role in our continued success, providing a first class service.What will I be doing?Not one day is the same as the next in TP branch life, but here are a...

  • Trade Store Manager

    1 week ago


    Norwich, Norfolk, United Kingdom W?rth Full time £26,300

    Join Our Team as a Trade Counter Manager Competitive Salary: GBP26,300 + Generous Bonuses (OTE: GBP30,000)Are you a sales enthusiast with a background in construction, tools, or automotive industries? If yes, we want youAbout Us: We are the W??rth Group, a global leader in industrial consumable products. Our mission is to excel in customer service and...


  • Norwich, United Kingdom Hunts Pharmacy Full time

    We are looking for a Pharmacy Counter Assistant - Pharmacy Experience preferred although no essential as training can be provided **Education / Skills** - Pharmacy Counter Training preferred but not essential if you have previous retail counter experience. - You would need to have excellent communication skills and be able to work effectively as part of a...


  • Norwich, United Kingdom Hunts Pharmacy Full time

    We are looking for a Pharmacy Counter Assistant - Pharmacy Experience preferred although no essential as training can be provided **Education / Skills** - Pharmacy Counter Training preferred but not essential if you have previous retail counter experience. - You would need to have excellent communication skills and be able to work effectively as part of a...


  • Norwich, United Kingdom St Stephens Gate Pharmacy Full time

    We are looking for a Pharmacy Counter Assistant - Pharmacy Experience preferred although no essential as training can be provided **Education / Skills** - Pharmacy Counter Training preferred but not essential if you have previous retail counter experience. - You would need to have excellent communication skills and be able to work effectively as part of a...


  • Norwich, Norfolk, United Kingdom Rhino Building & DIY Supplies Ltd Full time

    Serving Customers in a polite/conscientious manner both at counter and in the yard. Controlling goods in and out of the depot, ensuring they are in good order and picking orders for drivers and loading lorries. A forklift licence would be preferential, a can do attitude and a team player who can liaise effectively with admin, yard and transport. An...


  • Norwich, Norfolk, United Kingdom Hunts Pharmacy Full time

    We are looking for a Pharmacy Counter Assistant - Pharmacy Experience preferred although no essential as training can be providedEducation / Skills Pharmacy Counter Training preferred but not essential if you have previous retail counter experience. You would need to have excellent communication skills and be able to work effectively as part of a team. You...

  • Trade Counter

    3 days ago


    Norwich, United Kingdom AC Leigh Full time

    AC Leigh is one of the UK's leading independent architectural ironmongers, specializing in ironmongery, security products, and key cutting for projects nationwide. With branches in Norwich, Ipswich, and Colchester, we are dedicated to delivering exceptional service and products to our clients. At AC Leigh, we are seeking an enthusiastic individual to join...