Hire Fleet Coordinator
2 weeks ago
Hire Fleet Coordinator
The Hire Fleet Coordinator will serve as the vital link between our Hire Fleet and Production teams, facilitating the availability and timely delivery of hire bikes. This role requires a proactive and detail-oriented individual who can thrive in a fast-paced environment.
**Key Accountabilities and Responsibilities**:
- Liaise between motorcycle policy holders and internal teams to ensure hire bikes are delivered within SLA parameters.
- Collaborate with the logistics team to schedule the booking and distribution of hire bikes onto delivery vans.
- Ensure the production team prepares hire bikes for delivery by cleaning and preparing them as needed.
- Organize paperwork for drivers to provide to policy holders upon delivery of hire bikes.
- Manage helmet inventory to ensure availability for hire bikes, including ordering and conducting stock checks.
- Maintain relevant Google Sheets and Excel sheets to track work in progress and fleet maintenance activities.
- Oversee fleet maintenance to ensure legal compliance with MOT, tax, insurance, and servicing requirements.
- Address customer issues related to hire bikes promptly and effectively.
- Engage with external agencies, such as suppliers, police, and local authorities, to resolve unexpected issues.
**Skills Required**:
- Minimum of 3 years of coordination experience, preferably in a similar industry.
- Excellent communication skills, with the ability to interact effectively at all levels internally and externally.
- Proven ability to work independently and take initiative to solve problems.
- Strong multitasking abilities, capable of managing multiple tasks simultaneously.
- Experience working in a team environment, fostering collaboration and teamwork.
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