CRM Executive

3 months ago

Manchester, United Kingdom Fanatics Full time

**Company Overview**

Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores.

As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

**Role Purpose**:
**Responsibilities**:

- Send proofs to BM's/CRM Team for amends & approvals
- Build and select Salesforce audiences
- Review and amend proofs prior to approval
- Support the wider CRM team during peak times
- Undertake any other duties and/or responsibilities as may reasonably be required by management from time to time
- You may also be required from time to time to work additional hours including but not limited to providing support around events and hot markets. This may involve weekend and late-night working

**Knowledge and Experience**:

- Knowledge of the Salesforce platform or equivalent
- Great attention to detail
- Knowledge of the retail industry
- Experience of delivering requests and requirements on time and to deadlines
- Ability to work well under pressure
- Team player with a flexible approach

**Competencies**
- Campaign evaluation
- Planning & organizational skills
- Multi-tasking
- Customer focus and a fan first approach
- Teamwork
- Specialised knowledge of systems

**Benefits**:
This a great opportunity to join our fast-paced, dynamic and entrepreneurial business, and these are some of the benefits you can expect as an employee.
- The chance to work with world leading sports clubs and brands
- Working within a growing, fast-paced and forward-thinking business
- 40% staff discount
- Nationwide Theme Park discounts
- Bike to work scheme
- Tryouts are open at Fanatics Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now._

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.

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