Contact Centre Volunteer
6 months ago
**VOLUNTEERS NEEDED**
Would you like to make a difference to families?
Do you have a warm and caring nature, a willingness to help others, the ability to remain impartial and confidential at all times with a good sense of humour?
Are you available on Saturday mornings?
Children's Links needs you
We are a charity which runs Child contact centres where children of separated families can enjoy contact with one or both parents in a comfortable, neutral and safe environment, when there is no viable alternative.
Key tasks, duties and responsibilities:
1. Set up the venue and carry out health and safety checks and risk assessments
2. Meet and greet the resident and non resident parents and children
3. Facilitate and encourage positive interaction
4. Support the family with the care of the child eg nappy changing or feeding
5. Support the family’s understanding of the process
6. Provide refreshments.
7. To be aware of and adhere to policy and practice guidelines on:
- Confidentiality
- Health and safety
- Child protection
- Equality and Diversity
Training: all necessary training will be provided
**Job Type**: Volunteer
Schedule:
- Weekend availability
Work authorisation:
- United Kingdom (required)
Work Location: In person
-
Contact Centre Agent
7 months ago
Peterborough, United Kingdom CarWorld Car Supermarket Full timeMain responsibilities will include - Dealing with customer enquires in a timely and professional manner - Handle any customer service queries to satisfaction - Identify and maximise sales opportunities through cross selling and up selling through a “sales by service” approach - Maintain knowledge on: products, procedures and policies so an accurate and...
-
Contact Centre Agent
6 months ago
Peterborough, United Kingdom CarWorld Car Supermarket Full timeMain responsibilities will include - Dealing with customer enquires in a timely and professional manner - Handle any customer service queries to satisfaction - Identify and maximise sales opportunities through cross selling and up selling through a “sales by service” approach - Maintain knowledge on: products, procedures and policies so an accurate and...
-
Contact Centre Agent
6 months ago
Peterborough, United Kingdom CarWorld Car Supermarket Full timeMain responsibilities will include - Dealing with customer enquires in a timely and professional manner - Handle any customer service queries to satisfaction - Identify and maximise sales opportunities through cross selling and up selling through a “sales by service” approach - Maintain knowledge on: products, procedures and policies so an accurate and...
-
Volunteer Recovery Support Volunteer
7 months ago
Peterborough, United Kingdom Change Grow Live Full timeOverview: Making the decision to enter treatment can be an intimidating experience for the people we support. You can make a difference. As a Volunteer Recovery Worker with Change Grow Live you’ll work with people who use our services, helping them get to where they want to be. **Responsibilities**: As a Volunteer working alongside our new PHE Homeless...
-
Community and Centre Manager
6 days ago
Peterborough, United Kingdom Peterborough Women's Aid Full timeCommunity and Centre ManagerAbout Us:Peterborough Women’s Aid was formed in 1975. The organisation has grown since that time providing not only safe and secure accommodation to women and children escaping domestic abuse, but also provides specific an Advice Line Services and Outreach.We currently have an opportunity for a Community and Centre Manager to...
-
Community and Centre Manager
6 days ago
Peterborough, United Kingdom CV-Library Full timeCommunity and Centre Manager About Us: Peterborough Women’s Aid was formed in 1975. The organisation has grown since that time providing not only safe and secure accommodation to women and children escaping domestic abuse, but also provides specific an Advice Line Services and Outreach. We currently have an opportunity for a Community and Centre...
-
Customer Contact Specialist
6 months ago
Peterborough, United Kingdom Howden Group Holdings Full timeFrom day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That’s what sets us...
-
Social Prescribing Link Worker
6 months ago
Peterborough, United Kingdom Boroughbury Medical Centre Full timeWorking in partnership with key staff in the GP practice to deliver their priorities, attending relevant meetings, becoming part of the wider PCN team, giving information and feedback on social prescribing. As a member of the Personalised Care team you will attend regular team meetings to give feedback on the service, raise issues and receive briefings and...
-
Head of Customer Contact
2 months ago
Peterborough, United Kingdom Accent Group Full timeHead of Customer Contact - Repairs At Accent we believe everyone has the right to a safe, secure and warm place to call home. Are you ready to go above and beyond to ensure our customers receive a best-in-class repairs experience? We’re looking for a Head of Customer Contact - Repairs to lead our Repairs customer service team in...
-
Centre Administrator
7 months ago
Peterborough, United Kingdom TCHC Group Limited Full time**Who we are?** This is an exciting time to join the TCHC Group and work for the Youth Programmes education centres. TCHC Group was set up in August 2004. Since then, we have continued to develop and bring programmes to support young people to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating...
-
Customer Contact Centre Advisor
6 months ago
Peterborough, United Kingdom TC Harrison Ford Full timeTelephone Sales Advisor - Peterborough We are looking to expand our team of Telephone Sales Advisors to ensure our customer experience across the business is maintained at the highest level. Applicants must be outstanding communicators with excellent call handling and keyboard skills. This job role requires, but is not limited to, the following essential...
-
City Centre Ambassador
8 months ago
Peterborough, United Kingdom Peterborough Positive Full time**Job overview**: Predominantly street-based role working within the city centre, representing Peterborough Positive, Peterborough’s Business Improvement District (BID). The role is to support businesses and visitors of Peterborough city centre by championing enthusiasm and passion for the city and communicating progress on delivery of the BID’s...
-
Community Living Coordinator
3 days ago
Peterborough, Peterborough, United Kingdom Seetec Business Technology Centre Full timeAre you passionate about making a difference in the lives of others? Do you possess exceptional interpersonal and communication skills, combined with a deep understanding of accommodation legislation?About the RoleYou will work closely with participants, developing tailored accommodation plans that address their specific needs and circumstances.Conduct...
-
Volunteer Driver
3 weeks ago
Cambridgeshire and Peterborough, United Kingdom Volunteerfirst Full timeJob Description:We are seeking a skilled Volunteer Driver to join our team in the Petersfield area. As a key member of our team, you will play a vital role in supporting housebound individuals by providing transportation to medical appointments and shopping destinations.Your Responsibilities:- Drive clients safely and efficiently to their desired locations-...
-
Cctv Operator
6 months ago
Peterborough, United Kingdom Savills Management Resources Full time**Purpose of the Role** The Purpose of a CCTV Operative is to work as part of operations team Monitoring CCTV Systems and Providing CCTV Support for the Mall Staff and retailers, alongside acting as a Call handler and potentially assisting retailers and customers with any concerns or Queries that they may have. A CCTV operator will be expected to take...
-
Social Prescribing Link Worker
6 months ago
Peterborough, United Kingdom Boroughbury Medical Centre Full timeJob summary BMC Paston Group have an exciting opportunity for a full-time Social Prescribing Link Worker to join our multidisciplinary team of Doctors, Nurses,Pharmacists, Paramedics, HCAs andPersonalised Care Team in a warm and welcoming General Practice setting in the heart ofPeterborough. Recently awarded 'Outstanding' by CQC, BMC has a passion...
-
Financial Administrator
3 days ago
Cambridgeshire and Peterborough, United Kingdom Business & Human Rights Resource Centre Full timeJob DescriptionWe are seeking a highly skilled and detail-oriented Financial Administrator to join our team at the Business & Human Rights Resource Centre. As a key member of our finance department, you will be responsible for maintaining and reconciling local bank accounts and recording transactions.This role requires a strong understanding of financial...
-
Accommodation Housing Specialist
5 days ago
Peterborough, Peterborough, United Kingdom Seetec Business Technology Centre Full timeJob OverviewWe are seeking an experienced and empathetic professional to support our participants with their housing needs. As a key member of our team, you will work closely with adult males residing in custody environments or on license within the community.Your role will involve conducting initial assessments to understand their specific needs and...
-
Indigenous Community Manager
5 days ago
Peterborough, Peterborough, United Kingdom Nogojiwanong Friendship Centre (NFC) Full timeKey Responsibilities:Oversight of all aspects of NFC's operations, including program management, finance, human resources, and administration;Strategic planning and implementation of NFC's goals and objectives;Leadership development and motivation of staff, volunteers, and community members;Fundraising and resource development to secure funding from...
-
Executive Leadership Position
3 days ago
Peterborough, Peterborough, United Kingdom Nogojiwanong Friendship Centre (NFC) Full timeJob Overview:As our Executive Director, you will be responsible for ensuring effective utilization of resources and compliance with relevant policies, procedures, and legislation. You will also assist the board in defining the direction of NFC as it relates to the needs of the Indigenous community.You will provide visionary leadership to inspire and motivate...