Fleet Administrator

**Job description**

We are urgently looking for a **Fleet Administrator** to join our Operations Team at our Head Office in **Windlesham**.

The **Nurture Group** is an award-winning national service provider consisting of three leading brands: Nurture Landscapes, Gavin Jones and Rokill Pest Control Services.

**Nurture Landscapes** provides landscape maintenance teams at some of the UK's most prestigious commercial centres as well as some of the most iconic public spaces. Since starting in 2008 we now turnover in excess of £80 million and have over 1400 employees who are building their careers with us. We strive to maintain landscapes to complement both their environment and the character of each venue

**About the Role**

As an **Fleet Administrator, **you will support the Fleet Team in undertaking tasks which ensure the smooth and efficient running of the operations team. Our Fleet support teams pride themselves on effectively assisting the teams & processes, to deliver service to the highest standards. In resolving any challenges that could impact the customer or colleague experience.

**Aims of the Role**
- As a Fleet Ambassador, you will provide consistent support to our internal and broader teams, nationwide.
- Work in our Key 2 Jaama system, a dynamic system encompassing all Fleet related processes.
- Provide first level support on all vehicle and machinery aspects of our Fleet requirements.
- Ensure all queries and requests are dealt with effectively.
- Work across teams and departments, to deliver consistent processes.
- Sharing and receiving best practice with colleagues.

**What does a typical day in this role, look like?**
- Work with new starters and leavers and update the system.
- Capture relevant changes relating to vehicle and driver information.
- Schedule and notify services and MOT’s, when due.
- Update Key 2 Jaama with licence checks, parking charge notices, road fund licences and other relevant information.
- Update additions and removals of vehicles.
- Assist in our compliments and complaints process.
- Attend and contribute to company meetings.

**Who are we looking for - About You**

To be successful in this role your need to be an excellent communicator, someone who enjoys interaction with our customers, supportive team, key internal departments, and suppliers.

Do you love being kept busy, prioritising your workload to meet the business and customer needs?
Are you confident in your decision-making, and can take personal responsibility for resolving problems?

**Skills and experiences**:

- Essential criteria_
- Experience in Customer Service.
- Good telephone manner.
- Self-motivation, with the ability to confidently work and independently.
- Ability to learn new systems and be adaptable.
- Excellent communication and collaboration skills both verbally and written.
- Flexible, enthusiastic, and can-do attitude.
- Desirable criteria_
- Experience of working as part of a team
- Own transport
- Confidence with technology - we will train you in the systems we use.

**In return we offer**
- **Competitive salary**, with annual reviews
- 28 days holiday (inc Bank Holidays)
- A friendly customer focused team atmosphere
- Training and Development with exciting opportunities to further your career
- Cycle to work scheme and access to our Bravo benefits hub
- Refer a friend scheme, £200 per person
- Nurture landscapes is a proud partner of the **Living Wage Foundation**

**The Company**:
The Nurture Group, is an award winning national service provider consisting of three leading brands**:Nurture Landscapes**, **Gavin Jones** and **Rokill Pest Control Services**.

**Nurture Landscapes** specialises in grounds maintenance, winter gritting and interior and exterior plant display services, mainly to the corporate sector.

**Gavin Jones** provide landscape construction services to a wide variety of clients across the UK, working alongside landscape architects, designers and main contractors. They also provide grounds maintenance services to military sites and public open spaces and are proud holders of the Royal Warrant to Her Majesty The Queen.

**Rokill** provide pest control services to both commercial and domestic customers as well as the public sector. They hold the Royal Warrant to Her Majesty The Queen and are of the UK’s leading pest control companies.

Our clients span across a diverse and broad range of disciplines, from corporate headquarters, science parks, shopping centres, business and industrial parks, to leisure facilities, schools, sporting venues, hotels, universities, public open spaces and the public sector.
- **Nurture is committed to creating a diverse environment and is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.**_

**Job Types**: Full-time, Permane