Facilities Assistant

5 months ago

Belfast, United Kingdom Serco Plc Full time

Full time 40 hours a week

Here at Serco, we’re looking for a Facilities Assistant to join our FM Help Desk.
As Facilities Assistant you will function as a single point of contact between our clients and Serco. You will work within a team of people providing a high standard of customer service in Switchboard and FM helpdesk.
The role will entail Contract Administration which include room and hospitality bookings, post room, car park management, stationery and file management.
You will operation computerised switchboard software to answer and forward calls, you will be listening and responding to client enquires with a positive and clear tone of voice.
The role will be based at our Belfast site 5 days a week, you will need to be flexible to work between the hours of 7:00am and 7:30pm.

What you’ll need to do the role
You will need excellent customer service skills, a willingness to learn and good administration skills.

What we offer

£10.90 per hour

Up to 6% contributory pension scheme.

Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.

The chance to make a positive difference to the wider public.

Interesting, varied and enjoyable work.

A company that recognises your contribution.

Why Serco?

**Meaningful and vital work**: The nature of our business means you will do interesting work that matters - delivering essential services that truly touch people’s lives;
**Great people**: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

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