Senior Product Consultant

5 months ago

Peterborough, United Kingdom Caterpillar Full time

**Career Area**:
Sales

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Title: Senior Product Consultant

**Salary**: £73k - £110k

Location: Peterborough
- Benefits: 25 days annual leave plus 8 Bank Holidays.
- Up to 20% bonus
- Contributory pension scheme - Caterpillar will double the employee's contribution, up to 10%
- Contributory share scheme - Caterpillar will match 50% of the employee's contribution.
- Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase.
- Monthly car allowance

**Flexible working arrangements will be considered for this role, in-line with the needs of the business.**

**What will Caterpillar do for you?**

From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance and the growth opportunities you expect with a Fortune 100 company. You power our success and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.

**The Opportunity**

**What you’ll do**
- Represent Caterpillar in design for select key projects, promoting full Cat Electric Power product line, to determine a best solution for the customer and the project needs.
- Focus on early design engagement, provide Cat pre-sales support, and collaborate with Cat field teams and Cat Dealers.
- Represent Caterpillar in design for select key projects, promoting full Cat Electric Power product line, to determine a best solution for the customer and the project needs.
- Have a direct relationship with large key consulting engineers and EPCs.
- Develop professional network both internally and externally.
- Attend professional society meetings, educational seminars, and short courses to stay current.
- Develops awareness of commercial aspects of procurement to help make strategic sourcing recommendations in support of the cost, quality, and velocity objectives of the commodity.
- Develops skills to build long-term external relationships with customers as well as internal relationships with business unit customers are also expected.
- Leverages knowledge of others’, develops and nurtures strategic relationships with end customers.
- Requires travel to understand regional or worldwide business conditions. extensive travel up to 50%

**What you’ll have**

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Level Expert:

- Champions, models and directs an organization's commitment to externally focused decision-making tied to customer business needs and satisfaction.
- Provides customer focused vision, strategy and leadership that exceeds customer expectations.
- Persuasively articulates the link between customer focus and enhanced business success to stakeholders.
- Teaches others to foster customer relationships based on mutual understanding, respect, trust and 'business partnering'.
- Develops 'best practices' to create, evaluate and enhance customer loyalty that are sought by others within and outside the organization.
- Consults with senior executives regarding critical success factors and details to being a customer focused organization.

Level Extensive Experience:

- Oversees development activities for multiple products or product lines.
- Advises colleagues on implementation and operational considerations.
- Coaches others on key factors that differentiate offerings from that of competition.
- Develops procedures for product planning, development, and delivery cycles.
- Promotes understanding of multiple product and service groups and their interdependencies.
- Monitors regulatory and environmental issues and considerations.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Extensive Experience:

- Differentiates assumptions, perspectives, and historical frameworks.
- Evaluates past decisions for insights to improve decision-making process.
- Assesses and validates decision options and points and predicts their potential impact.
- Advises others in analyzing and synthesizing relevant data and assessing alternatives.
- Uses effective decision-making approaches such as consultative, command, or consensus.

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