Theft and Fire Claims Handler

4 weeks ago


Tonbridge, United Kingdom Pearson Whiffin Recruitment Ltd Full time

**Motor Fire and Theft Claims Handler**

**Tonbridge**

**Full time (Hybrid)**

**Up to £25,000 DOE + performance related bonus**

**Duties include**:

- Processing fire and theft claims whilst adhering to DPA, TCF and any other regulations
- Dealing with incoming calls; queries and complaint whilst delivering exceptional customer service to customers
- Responding to recorded complaints within the company's SLA's
- Identifying third party claims exposure in theft claims
- Investigating further into claims in order to establish the bona fides of the claims presented
- Reporting any suspicious claims to the Fraud team

**To be considered for this role, you will have**:

- Previous experience as a Motor Fire and Theft Claims Handler
- A strong attention to detail
- Enthusiastic
- Excellent customer service skills and a polite telephone manner
- Able to use your own initiative but work collaboratively within a team
- An analytical and investigative mindset
- Organised with the ability to meet deadlines

If you have previous Motor and Theft Claims experience and would like to find out more about the role, then please do submit your CV today as my client has induction dates in place for interviews
- This role is being handled by Holly Ensoll, Recruitment Consultant for Pearson Whiffin Recruitment._

Not quite the right role but still looking?
- By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far_



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