2nd Line Support

**2nd Line Support Analyst** Our client is urgently looking for an experienced 2nd Line Support Analyst to join their team based in Walton-On-Thames, on a permanent basis. The position allows hybrid working, meaning you will only be required in the office two days per week. The 2nd Line Support Analyst will be a point of contact for a large percentage of...

**2nd Line Support Engineer | Hybrid | **Full Time 8 am to 6 pm Monday - Friday with one hour lunch break **| £28,000-£33,000 per annum depending on experience** Our client delivers secure, cost-effective end to end technology solutions that align with their customer’s business objectives. Their range of cloud services enables their customers to...

1st / 2nd Line Service Desk Support Engineer Windows, Windows Server, Active Directory, O365, Azure, VMware, Hyper-V, VDI, Citrix, TCP/IP, switching, routing, VLANs, VPN. My client is a 30 year old IT Services company who are technology driven business, supporting a wide range of medium to enterprise customers across multiple sectors. Their managed...

**The Role**: 1st/2nd Line IT Support Engineer - Permanent Role - £22,000-£28,000 - Hybrid - Flexible Hours As a 1st/2nd Line IT Support Engineer you will be responsible for 1st/2nd line escalated support calls, network, and telecoms and VoIP Support. You will be required to investigate, diagnose, and resolve issues relating to Desktop, Server and Network...

IT Desktop Support Analyst - 2nd Line - Kingston Upon Thames IT Desktop Support Analyst with strong 2nd line IT support experience in Azure AD, Office 365 & networking is required by a leading law firm based near Kingston Upon Thames. This is a new role due to company growth, with a clear progression path to a 3rdline level role in the future. Experience...

Job Title2nd Line Helpdesk SupportLocationSouth West, London, United KingdomWorking Hours & Salary Offered Full Time **Salary**: £20,000 - £30,000 per year WHAT’S IN IT FOR YOU Paid Holiday - 40 days paid holiday annually - (28 days + bank holidays + extended festive period shutdown) Partnership / Skin In the Game - All of our team members qualify to...

**2nd Line IT Support Engineer - Southend/Essex Area** We are currently recruiting for a hybrid working - 2nd line support engineer to provide support for complex technology solutions across the IT, Technology, Cloud Services, Networks & Secure Business Applications portfolio of services provided to a largecustomer base. If you have experience in the...

**Key responsibilities**: - Be the main point of contact for phone and ticked based Software issues and queries - Escalate unresolved support issues and bugs to the Dev team - Take ownership of user problems and follow up the status - Logging customer support issue on the ticketing system - 3 years or more software support experience - Excellent...

1st / 2nd Line Support Engineer, Teesside Salary up to £26,000 depending on experience My client is a well-established retail brand with a 400+ user base across multiple locations nationally. Following recent successes they’re growing and therefore they are looking to increase the headcount within their IT function. The team will further drivethe...

Technical Support EngineerIn Technology Group Ltd is seeking an experienced Technical Support Engineer to join their team in Preston. As a key member of the IT infrastructure team, you will be responsible for supporting 1st and 2nd line engineers, as well as being the escalation point for complex technical queries.Key Responsibilities:• Support and liaise...

We are seeking a highly skilled 2nd Line IT Resolution Expert to join our team in Basildon, Essex. This is an excellent opportunity to work with CV-Library, a dynamic company providing IT support services, and develop your career in this field.About the Role:We offer a competitive salary of £28,000 - £36,000 per annum and benefits including free parking...

Responsibilities and RequirementsAs a First Line IT Support Technician, your responsibilities will include ensuring that phone calls and emails are dealt with promptly, logging all tickets for incidents or requests, and resolving 1st line incidents quickly and efficiently.You will also investigate and escalate 2nd line incidents where required, manage open...

**IT Support Engineer, 1st Line** Southend, Hybrid Remote **£25,000** to **£29,000** + Progression + Company Benefits - Are you a skilled IT Engineer who's looking to join a great team within a highly successful company at the top of its industry? Are you looking to work for a company that truly cares about you and your progression, offering many...

**1st Line IT Support Engineer** Hybrid Remote **£25,000** to **£29,000** + Progression + Company Benefits - Are you a skilled IT Engineer who's looking to join a great team within a highly successful company at the top of its industry? Are you looking to work for a company that truly cares about you and your progression, offering many opportunities to...

The Howard Partnership Trust has an exciting and developing ICT strategy which gives a clear direction of travel for the next five years. To enable us to continue to deliver an ICT service to be proud of, we are looking for an ICT Support Engineer to bebased at Three Rivers Academy. Enterprise grade technology, practices and frameworks are being introduced...

Service Centre 2nd Line Technical Support Staines (TW18) Flexible / Hybrid working options Permanent, Full Time Salary - £25,700 - £32,100 + fantastic benefits Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where...

Role: IT Support Technician (Educational sector) Location: Henley, Oxfordshire Salary: £26,000 - £30,000 Hours: Mon - Fri - 8:30 am - 5:30pm ‍Profile My client is a leading provider of independent education in the UK. Due to continued growth, they are looking to add a IT Support Technician to their IT team where you will be based at a...

Role: IT Team Lead / 3rd Line Engineer Location: Preston, Chorley Salary: up to £60,000 DOE, plus brilliant benefits! Our client, a rapidly expanding technology solutions company who specialise in Security Systems, IT Infrastructure and Support, Telecoms & Connectivity are looking for 3rd Line Team Lead to join their team in Preston. Position Overview:...

Role: IT Team Lead / 3rd Line Engineer Location: Preston, Chorley Salary: up to £60,000 DOE, plus brilliant benefits! Our client, a rapidly expanding technology solutions company who specialise in Security Systems, IT Infrastructure and Support, Telecoms & Connectivity are looking for 3rd Line Team Lead to join their team in Preston. Position...

Role: IT Team Lead / 3rd Line Engineer Location: Preston, Chorley Salary: up to £60,000 DOE, plus brilliant benefits! Our client, a rapidly expanding technology solutions company who specialise in Security Systems, IT Infrastructure and Support, Telecoms & Connectivity are looking for 3rd Line Team Lead to join their team in Preston. Position Overview:...