Member Services Officer

3 weeks ago


Manchester, United Kingdom South Manchester Credit Union Full time

**Member Services Officer**

**Job details**

**Salary £21,255 p.a.**

**37.5 hours per week**

**Permanent contract**

We are seeking someone with the following:

- Strong digital skills
- High level of emotional intelligence
- Independent and focused work mentality
- Flexibility in responding to a varied workload
- Positive attitude to customer service and team working
- Excellent attention to detail
- Commitment to credit union values
- Responding to member service needsthrough all channels, mostly through our messaging app, Nivo.
- Face to face contact with members at our front desk
- Assessment of loans through from enquiry to completion
- Opportunities for career and personal development

If you are a people person, good at numbers and want to work somewhere you can make a difference, this could be the job for you.

To apply, send your CV and covering letter to our CEO Sheenagh Young

**Salary**: £21,255.00-£24,000.00 per year

**Benefits**:

- Company pension
- Flexitime

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Manchester, M20 6FJ: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

Reference ID: MSO role
Expected start date: 05/06/2023



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