Experienced Part Time Front of House Team Member

4 weeks ago

Hamilton, United Kingdom Giovanni's Italian Kitchen Full time

At Meraki Restaurant Group our ethos is to put a bit of love, passion and creativity into everything you do.

We have five stunning restaurants in the surrounding areas of Glasgow.

Our popular steakhouse and first venture, Cocktails & Steaks, Uddingston was established in 2017. Followed by our Scottish Restaurant & Gin Emporium Mr MacGregor’s in Netherlee. Cutler Lobster & Steaks serves fresh seafood and shellfish along with the finest cuts of beef and is located in Giffnock. Our latest venture is a traditional Italian restaurant Luciano’s in Burnside offering traditional Italian dishes and authentic Italian style pizza and outstanding wine. The latest addition to our portfolio is Giovannis Italian Kitchen in Hamilton.

Are you a warm and personable individual with a flair for exceptional customer service? Do you enjoy creating memorable dining experiences for guests and thrive in a close-knit, welcoming environment? If so, we have a fantastic opportunity for you We are seeking a dedicated **Experienced Part Time** **Front of House **Team member to join our team at **Giovanni's Italian Kitchen** located in **Hamilton.**

**Responsibilities**:

- Greet and welcome guests with a genuine smile, creating a positive first impression of our restaurant.
- Guide guests through the menu, making recommendations and accommodating dietary preferences or restrictions.
- Take accurate and detailed food and drinks orders, entering them efficiently into the POS system.
- Serve dishes and prepare and serve drinks with care, paying attention to presentation and ensuring guest satisfaction.
- Respond promptly and knowledgeably to guest inquiries about the menu, specials, and help guide guests with your knowledge of different cuts of steak and how they are cooked.
- Maintain a clean and organised dining area, set up tables, and assist with cleaning duties as needed.
- Work collaboratively with kitchen and front of house staff to ensure smooth service flow and timely delivery of orders.
- Handle guest payments and process transactions accurately, following proper cash-handling procedures.
- Adhere to Health and Safety guidelines, maintaining a clean and hygienic workspace.
- Participate in team meetings and training sessions to stay informed about menu updates and service techniques.

**Requirements**:

- **1 year Previous experience** as a server in a restaurant or hospitality setting is essential. **Barista and bartending skills** are also required.
- Excellent interpersonal and communication skills, with the ability to connect with guests and create a welcoming atmosphere.
- Strong multitasking abilities, ensuring efficient service during busy times.
- Flexibility to work evenings, weekends, and holidays as required working **8-10hrs** perweek
- Enthusiasm to learn about our menu offerings and provide guests with an exceptional dining experience.

**Benefits**:

- Competitive hourly rate dependant on age and experience.
- Gratuity Share
- Discount on restaurant dining within the Meraki Group.
- Staff meals on applicable shifts.
- Company Pension Scheme.

If you're passionate about hospitality and dedicated to delivering outstanding service, we'd love to hear from you

**Job Types**: Part-time, Permanent

Pay: £6.40-£11.44 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Store discount

Schedule:

- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (required)

Work Location: In person

Reference ID: GIOSEXPPTFOH

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