Front of House Staff

2 weeks ago

Hamilton, United Kingdom German Doner Kebab Full time

Do you have what it takes to work for one of the fastest-growing restaurant brands. The opportunity is here. German Doner Kebab is changing the perception of the kebab world. _Kebabs Done Right. _With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. With industry-leading levels of service, exceptional food and an unforgettable experience for our guests.

Now is the time to join our team. We are opening a new store in Hamilton

We require Team members who have what it takes to grow with us and share in our success.

You will support the restaurant management team and be expected to deliver exceptional food quality and guest care and service. You will work to brand standards, within a team, and ensure every guest leaves the restaurant having had a great experience.

Here is what you need:
Store Team Member Front of house
- Guest first in everything we do
- Have a positive attitude
- Assist guests in choosing meals and drinks and providing additional up-sell information
- Process guests’ orders through the POS system
- Deliver orders to the kitchen and assist in preparing and packing food and beverages
- Ensure that the portion of food being packed or served is appropriate
- Promote additional food items to increase sales
- Process sales and provide guests with receipts and deliver food
- Greet EVERY guest
- Answer the telephone and deal with an enquiry
- Assemble and package orders to the standard
- Keep all guest areas clean and tidy
- Ensure that all orders are complete and ready to be received by the guest
- Work to Brand standards and deliver exceptional guest service

Critical skills needed for the job
- Has the ability to speak clearly and listen attentively to guests and other team members
- Has the ability to maintain a professional appearance and display a positive and enthusiastic approach to all tasks
- Exhibits a cheerful and helpful attitude, and provides excellent guest care
- Adapts to changing business volume levels with a sense of urgency
- Can demonstrate a complete understanding of the menu
- Be able to follow instructions to achieve brand standards
- Ability to fill in daily paperwork in line with GDK standards.
- Maintain the ability to be cross-trained in all areas of the kitchen and front counter
- Believes in exceptional guest service

**Job Types**: Part-time, Permanent

**Salary**: £7.70-£10.42 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Weekend availability

Work Location: In person

Reference ID: Hamilton FOH

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