Digital Business Partner

7 months ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

An exciting opportunity has arisen at Nottingham University Hospitals NHS Trust for a Digital Business Partner to join the Digital Business Team on a permanent basis

This is an incredibly exciting time to join Nottingham University Hospitals Trust as we embark on an ambitious programme to deploy a new Electronic Patient Record for the Trust alongside supporting our Clinical and Corporate Divisions in the delivery of excellent patient care. Digital technology is also a key enabler to driving efficiencies and underpins the delivery of the wider Trust strategy.

NUH is a flexible employer and remote working is now a fully embedded part of our working practices. This role would suit an enthusiastic individual who has experience of working within this field or is a service manager within the NHS looking to further their knowledge and gain experience of delivering excellent Digital solutions

In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.

The post holder will be key to maintaining strong relationships between Digital Services and the business, providing a route of communication and escalation to ensure that we are delivering the best possible service throughout this exciting time of change, and beyond. You will work alongside services within the Trust to understand their processes, digital challenges and issues. You will also manage requests for Digital Resources that arise from a change in business requirements, co-ordinating a full assessment to ensure that they are in alignment with the Trust Digital Strategy.

In addition to the qualities in the Person specification you will possess excellent communication and interpersonal skills which will be crucial to build effective relationships. As an ambassador for Digital Services you will be professional in your approach, and have the ability to manage competing priorities to meet deadlines

You must be prepared to work flexibly and willing to travel between campuses and within the wider Health Community.

Digital Services plays a vital role in the innovative delivery and ongoing support of IT systems at NUH and its wider Health and Social care partners. We provide specialist expertise in a wide range of areas including Application, Technical, Data Warehousing, and Information Governance, Project Management and business and clinical service delivery teams. Our multidisciplinary Digital Services team shares a common goal ‘To deliver outstanding digital experiences to our staff, our patients and the public we serve’

The work here is challenging but varied, no two days are ever the same.

We have nurtured a supportive environment where people feel empowered to do their job. We also support flexible and remote working as appropriate and provide all of the necessary tools for you to do your job remotely.

Patient care is at the heart of all we do so if you are passionate about patient care, join us and help us to make a difference.

Support the Senior Digital Business Partner and Head of Digital Partnerships, including the management and alignment of Operational Level Agreements for Digital Services with both internal and external partners ensuring that they are reviewed and updated according to the agreed schedule.

Management of requests for Digital resources on behalf of Digital Services, ensuring that proposed IT solutions are aligned to the needs of the business and the Digital Strategy. This includes the ongoing coordination of requests within Digital Services and with Partners internal to NUH and the wider Health & Social Care community.

Responsible for working with Managers and other Health Care Professionals to understand their Business needs and IT requirements, using recognised Change Methodologies to assess how these support cost improvement initiatives and the expected benefits realisation.

Provide a route of escalation between Digital Services and the Business, ensuring that issues which require the attention or resolution by either party are communicated in a timely manner and a plan for resolution is discussed and agreed.

Contribute to the Digital Services annual plan and ensure that it is clearly articulated and understood across the organisation and our local Health Community.

Responsible for assisting with the development of Business Cases for Digital Services, and to provide support to colleagues within the wider Trust to develop the Digital elements of their Business Cases.

Contribute to the development and management of the Digital Services Portfolio and Service Catalogue, working closely with other Senior Managers and teams across NUH to deliver the Digital Services Programme of work.

Work closely with the Digital Services Applications Management Team Leader and team to provide initial impact analysis on behalf of Clinical and Corporate Directorates where Digital requirements change or new processes are to be introduced by the NUH T

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