Bank Administration Assistant

3 weeks ago


Reading, United Kingdom Ramsay Health Care Full time

Job Description

Berkshire Independent Hospital

Bank Administration Assistant

The role

This is an extremely busy role liaising with patients, Consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative, the ability to work within a team and adaptable. You must be computer literate - experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage. Shifts available between 7AM and 9PM

**Responsibilities**:
- Liaising with patients by phone, letter & face to face- Scanning & auditing of patient information- Ensuring timely completion of appointments and bookings onto EPR system- Preparation of clinics and theatre lists- Liaising with consultants and their secretaries- Booking outpatient and inpatient appointments- Reception cover

What you will bring with you- Maths/English to GCSE level or equivalent- Proven organisational and communication skills at all levels, both written and oral.- Proficient in the use of Microsoft Office including databases-
- Positive, willing attitude- Self-motivated and possess strong organisational, interpersonal and above all customer service skills.

**Benefits**:
- Flexible shift options- Free offsite parking and a subsidised staff restaurant- Free uniform- Long service, Employee recognition and appreciation awards

About us

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people - staff and doctors - are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.

We care.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that people - staff and doctors - are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We encourage all Ramsay employees to participate in public health vaccination programmes including flu and Covid 19.


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