Purchase Ledger Clerk

6 days ago


Portsmouth, United Kingdom Advanced Resource Managers Limited Full time

**_Customer Care & Payments Assistant - FTC_**

To get a better idea of what life's like at ARM, take a look at our website or Instagram page.

The Customer Care & Payments Assistant is responsible for delivering professional customer service through the processing of invoices with a high level of accuracy and adhering to strict time scales to ensure client needs are met. They are also responsiblefor resolving contractor queries in a timely fashion.

**What you'll be doing**
- Your key responsibilities will include the following:_
- Check and match all invoices and time sheets via ETZ
- Check, match and process contractor expenses in line with contract terms
- Issue remittance advice
- Respond to all internal and external AP related queries in an effective time period and provide assistance where required
- Reconcile any discrepancies or errors identified by conversing with all relevant parties in an efficient and professional manner
- Establish and maintain excellent customer relations with all internal and external stakeholders, customers and clients

**About you**

We're looking for someone who enjoys providing a great customer experience (both internal and external), working in a friendly, close-knit team, and has a strong eye for detail.

You'll preferably have the following skills and experience, too:

- GCSE Maths and English or equivalent
- AAT Qualified or Accountancy degree (2:2 or above) - desirable not essential
- Good written, numerical and verbal skills
- Be comfortable in a fast-paced environment to deadlines
- Experience working in customer service
- Have a basic understanding of Accounts Ledgers/Invoicing
- Used to a fast moving, pressured environment, possibly providing administrative or customer service support in sales or service delivery
- Able to communicate effectively to all stakeholders, managers and clients, from straightforward queries to complex issues.

**What we offer in return**
- Day off for your birthday
- Buy/ Sell holiday
- Pension scheme
- Flexible and home working
- Awards and recognition
- Team drinks and quarterly nights out
- Award-winning learning scheme and opportunities for development
- Hours off for charity work

**Apply**:

- Please send your CV to our internal recruiter, Nadia Croset or get in contact to find out more about the role and ARM._


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