Student Appeals, Complaints and Conduct Officer

2 weeks ago


NewcastleunderLyme, United Kingdom KEELE UNIVERSITY Full time

**Full time Indefinite**

Agile working (blend of home and office based)

**The Opportunity**

Keele University is seeking a Student Complaints, Appeals and Conduct Officer to join the Student Appeals, Complaints and Conduct team in Academic Registry.

Academic Registry is responsible for the effective management of a number of key student-related administration processes. These include:

- Student Conduct (comprising academic appeals, academic misconduct, student complaints and student discipline)
- Quality Assurance
- Student Records & Examinations
- Student Engagement & Attendance Monitoring
- Timetabling
- Educational Partnerships
- Keele Doctoral Academy
- Keele Institute for Innovation in Teaching Excellence (KIITE)

**The Benefits**

The University recognises that its success depends upon the contribution and dedication of its talented staff. In return, we have a competitive benefits package available, including:

- Flexible work arrangements, including opportunities to work part of the week from home
- Competitive rate of pay with annual increments within the grade (Keele Spine)
- Generous annual leave entitlement with opportunities to purchase additional leave
- Excellent staff pension scheme
- Access to continued personal, professional and career development
- On site ‘outstanding’ nursery
- Discounted health & fitness facilities on site

Please note that the starting salary will typically be at the bottom of the pay scale shown above.

The University is committed to operating flexible working practices wherever possible.

**The University**

**How to Apply**

Closing Date 30 July 2023

Interviews will be held on: 14 August 2023

**Job Types**: Full-time, Permanent

**Salary**: From £30,487.00 per year

Work Location: In person

Application deadline: 26/07/2023
Reference ID: KU000003531


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