Site Service Support Administrator Apprentice

3 weeks ago

Hereford, United Kingdom FlaktGroup UK Limited Full time

To provide essential administration support in the day to management of the regional service office

**MAIN RESPONSIBILITIES**

1. To receive telephone calls from the company’s customers

2. To assist with chasing maintenance renewal purchase orders.

3. To assist with the chasing of service quotations and order from clients.

4. Prepare and complete company information to clients / PQQ completion.

5. To assist the admin team to chase supplier purchase orders as required.

6. File all documents in the correct location within Dynamics.

7. To assist with the “logging off” of report sheets in Dynamics to assist with month end reporting.

8. Provide excellent customer service as required.

9. To carry out any other reasonable task, requested by the SSS in a manner conducive to good business practice.

10. To uphold the good name of the company at all times and not to disclose to third parties confidential information.

11. To implement the relevant parts of the Quality Assurance System.

**PERSON SPECIFICATION**

**Essential Qualifications or Licences**:

- _Good general standard of secondary school attainment including minimum 5 GCSE Grade C to include English or equivalent qualifications_
- **Key skills**:_
- _Excellent IT skills including use of Microsoft Word and Excel packages, plus other Customer Relationship Management (CRM) software such as Moby and Dynamics_
- _Excellent verbal communication skills with a clear and concise communication style on the telephone_
- _Strong attention to detail and high level of accuracy when completing spreadsheets and electronic databases_
- _Genuine customer service orientation_
- _Strong evidence of an ability to work well within a team_

**Job Types**: Full-time, Apprenticeship

**Salary**: From £15,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- On-site parking

Schedule:

- 8 hour shift

Work Location: One location

Application deadline: 14/04/2023
Reference ID: Business Admin Apprentice

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