Maintenance Helpdesk Administrator Apprenticeship
7 months ago
**What you will do in your working day**
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Inputting new work orders into our system (data entry
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Answering calls from clients and engineers
- Creation of job sheets from the engineer's completion notes
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Continue to build confidence in skills previously learned
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Spend some time with the finance department and learn to raise purchase orders, as well as have an understanding of how actions have a financial impact on business
**The training you will be getting**
Business Administrator Level 3 Apprenticeship Standard;
This will include a mix of day release and assessor visits.
Functional skills English if required.
**What to expect at the end of your apprenticeship**
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Opportunity to learn from the technical department on how to quality check certification and issue quotes to clients for further works
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Opportunity to learn management skills by working closely with the helpdesk manager and receiving exposure to things such as client meetings, engineer feedback meetings
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Potential future progression into roles such as resource planner, team leader, account manager etc.
**What to expect before starting**
Before starting, we aim to train and upskill individuals with our NOCN accredited courses, these will be once a week, every two weeks, over a three month period. Upon completion of each course, you will receive a certificate. Not only does this look amazing on your CV for employers, but you're able to upskill yourself at zero cost
**Salary**: From £10,801.74 per year
Schedule:
- Monday to Friday
Application question(s):
- Are you currently employed?
- Are you currently in education or training?
- Do you live in Shropshire or Telford & Wrekin?
Work Location: In person
Reference ID: 1000222622
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