Security Officer

2 days ago

Hereford, United Kingdom Atalian Servest Full time

**Job Reference: SEC/DF/27-07/911**

**Job Title: Security Officer**

**Location: Site Based**

**Site Address: Hereford**

**Postcode: hr49ht**

**Pay Rate: £11.15**

**Contract**:Permanent**

**Hours per week: Variable Shift Rota - 08:00 - 20:00, 11:00 - 23:00 - 42 hours per week**

**Business Overview**

Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

**Role Overview**

We are currently recruiting for a Security Officer to join our passionate and driven Security team based at our client’s site in **Hereford**

Patrolling malls, Service areas, service desk and public areas. Advising tenants, when necessary, on management regulations; diffusing incidents and preventing occurrences using “mínimal enforcement”; maintaining fire, Health and Safety Regulations and securing the premises. Shift to include control room management. In the course of duty aid the public and shop mobility, First Aid (if qualified) using “customer care” procedures at all times. All duties to be carried out in adherence with the IFM Health and Safety policy. Care to be taken regarding personal appearance and hygiene at all times. To assure that the company standards and policies are followed and maintained

**Benefits**
- Wide range of retail discounts
- Discounted gym membership
- Join our Cycle to Work scheme
- Access to “CHROMA”, our internal colleague-led diversity and inclusion community - join a committee or take part in our events
- Access to internal Mental Health First Aiders
- Immediate access to “Opportunity” our internal Learning and Development platform
- Required professional membership fees paid for
- Win monthly Atalian Servest Superstar Awards

**Key Responsibilities**:

- Start shift promptly at time designated, in full uniform.
- Appearance to be clean, smart, and tidy always.
- Responsible for active communication of “changeover” of shift to on shift supervisor. This to include handover of shift keys, PDA, confirmation of staff on shift, contractors on site, run-though of incident occurrences from previous shift, confirmation of any insecure doors, any matters pertaining to the smooth effective running of the shift.
- Responsible for the awareness of Health and Safety. Procedures carried out must be in line with the Health and Safety Policy - set procedures are indicated in the Assignment Instructions
- Responsible for full comprehensive understanding of fire alarm procedures.
- Responsible for acting as an evacuation marshal in the event of a major incident.
- In relation to a major incident must be fully conversant with the location of all plant room, service corridors and lifts, both by location and by name.
- Assisting tenants on request on the event of an incident - this may be in person or by camera or both.
- Assisting Police presence on site either in person, by camera or by statement.
- Awareness of responsibilities and powers as a member of the security team and when to hand over to Police instruction.
- Responsible for diffusing incidents and situations in the malls
- Security Guards not trained in first aid must be made aware of manned first aider on shift.
- Control room duty. This to include answering telephone enquiries, monitoring cameras (CCTV SIA Licence holders only), radio communication, Key Control, PDA Control, contractor permits and logbook.
- Knowledge of in-house radio usage plus call signs
- Use patrol monitor (Deister) system to assist with accident and incident control and prevention
- Responsible on night shift to maintain check calls as required
- At all times to follow through any managerial instructions
- To ensure all work is carried out in a safe, proper, and thorough manner taking into account Health and safety legislation, Incentive FM policies and procedures, risk assessments and method statements
- Maintain confidentiality in all aspects of client and staff information.
- Report anything in need of repair or replacement to the appropriate person
- Keep your working area and space clean and tidy at all times and your tools and equipment safely stored
- Be familiar with the required care standards regulations governing your job
- Maintain polite and good communication with your colleagues, tenants, and shoppers at all times
- Be prepared to receive and undertake further training as required.
- At all times to follow through any managerial instructions
- To be crossed trained in cleaning element to

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