Ls25/26 Pcn Health and Wellbeing Coach

4 days ago

Leeds, United Kingdom South and East Leeds GP Group Full time

The post holder will be a key member of the multi-disciplinary team, helping patients and their carers to increase their participation in, and understanding of, their health condition, by supporting and empowering them to make the most appropriate and informed decisions to manage their condition. The Health and Wellbeing Coach will play an important role in engaging patients and use health coaching techniques to support and empower them to take an active role in their health. You will work with patients of low to medium complexity that may have one or more long term conditions. Health coaching is part of the NHS long term plan to embed personalised health care into GP practices.

Health and Wellbeing Coaching Helping people gain and use the knowledge, skills and confidence to become active participants in their care so that they can reach their self-identified health and wellbeing goals. NHS England; Universal Personalised Care Research has shown that people who work with a Health & Wellbeing Coach: Feel better Feel happier Feel more in control Feel more confident Gain better health outcomes NHS England Health and wellbeing coaches The Role We are looking for someone who is passionate about the role and the opportunity to make a difference to the health and wellbeing of our patients. The Health & Wellbeing coach is a relatively new role, so we are looking for someone who is flexible, self-motivated, willing to embrace change and proactive in continuously improving service delivery. You will need to be a creative self-starter who is happy to promote and raise awareness of the service with patients and colleagues from within and outside the PCN.

The role will require you to manage and prioritise your own caseload and it is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the health coach role e.g. when there is a mental health need requiring a qualified practitioner. The role requires hybrid working so you will need to be flexible and able to work from different practice sites across the PCN, community venues and remote working. You may be required to work evenings and weekends to meet the needs to the patients.

Key ResponsibilitiesService Delivery Provide personalised support to patients, utilising coaching skills to support them to become active participants in their own healthcare, and to empower them to take more control in managing their own health and wellbeing, to improve their health outcomes. To work with patients and to understand their level of knowledge, skills and confidence when engaging with their health and wellbeing, signposting to other services as appropriate. To coach, motivate and empower patients through multiple sessions to support them to identify their needs, set and achieve their personal goals To take a holistic approach that is non-judgmental, based on strong communication and negotiation skills, while considering the whole person when addressing existing issues To work with the social prescribing services to connect them to community-based activities which support their health and wellbeing To be aware of own limitations and the limitations of the coaching approach and be responsible for the referral of patients who require the intervention of other healthcare professionals such as social prescribing and mental health. To maintain accurate clinical records of all patient consultations and related work.

Proactively identify patients with long term conditions from practice clinical systems and contact them to offer health coaching support. Find creative and innovative ways to promote the service both internally and externally Maintain own caseload working on a 1:1 and group basis To prioritise caseload according to risk factors and identify at risk groups To promote health coaching and social prescribing amongst the PCN and practices and to support colleagues to improve their skills and understanding of personalised care. To be confident at communicating with senior managers, practice and PCN staff, advocating for job role and the benefit that a coaching approach brings to patients. To demonstrate resilience when responding to challenge, change and complex or difficult situations.

To take a proactive and innovative approach to service development, working on own initiative and being creative in developing projects and finding solutions Provide health education information to patients and run awareness campaigns for patient groups. To develop and facilitate group consultations to assist patients to work with others to support their own goals To work with and provide support to local community groups and work with other health, social care and voluntary sector providers to support patients health and wellbeing holistically To work with the relevant leadership team to develop and evaluate the role and job description and to un

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