Field Support Officer

4 weeks ago


Wirral, United Kingdom Social Care Recuiting Full time

**We are looking for a Field Support Officer to join a quality home care service provider**

**Salary: £21,500 p/a**

**Location: Wirral**

**Job Type: Permanent, Full-Time**

The organisation specialises in delivering high quality care for older people in their own homes where they feel happy and more comfortable

Working as a Field Support Officer you will ensure that service users receive the appropriate support and a high-quality service.

In return, you will be rewarded with a career defining opportunity to impact on an ambitious and growing organisation that is committed to staff retention, development, and equality.

**Type of activities does Field Support Officer role entail?**
- Conducting staff supervisions and supported visits with Care Professionals
- Assess the competencies of the Care Professionals in the Field
- Update and audit client care plans and assist with digital care planning.
- Maintain accurate client and Care Professional records on Home Instead software and People Planner.
- Conduct client and Care Professional introductions.
- Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
- Support and mentor Care Professionals.
- Provide support to the Client Experience team.
- Participate in on-call duties as required.
- Emergency call cover when no Care Professionals are available

**Requirements**:

- We are looking for someone that is caring, kind, compassionate, considerate.
- At least 1 years experience is required in health and social care

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £21,500.00 per year

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Every weekend
- Flexitime
- Monday to Friday
- Night shift

Application question(s):

- Have you previously been dismissed from a role in health and social care? (YES/NO)
- Briefly describe your previously experience in health and social care?
- Do you currently live in Wirral? (YES/NO)

**Experience**:

- professional care (in a UK based care provider): 1 year (required)

Licence/Certification:

- right to work full time in the UK without sponsorship (required)
- Driving Licence & access to a vehicle (preferred)

Work Location: In person

Flextime


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