Band 3 Recruitment Officer

3 weeks ago


Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
As an organisation we are Birmingham and Solihull's largest employer, with over 22,500 permanent staff and 6000+ on our internal staffing bank. Without our people, we would be unable to deliver the 1st class care to our patients both in the community and within our 4 main hospitals.

**Main duties, tasks & skills required**:
This will include;
- advertising new vacancies across internal and external job boards
- facilitating interviews via teams or Face to face
- completing recruitment checks such a right to work and evidence of qualifications
- providing first class customer services to all associated stakeholders within the recruitment journey

In return you can expect to join a wider team of over 40 colleagues - all of which are like minded people who deliver unequivocal excellence in all aspects of their role. You will be passionate about service delivery and will want to make difference to the communities we live and work in. You will mirror our Trust values of being Kind, Connected and Bold.

In addition, the role offers a starting salary of 21,730 rising to 23,177 along with access to a public sector and 27 days annual leave + BH- rising with service.

You will be supported in your move to UHB with a comprehensive induction
- along with on-going training and development to ensure you have all the tools and resource to be the best you can be.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

**Job description**:
*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:
Educated to NVQ Level 3 or equivalent

**Experience**:
**Essential**:
Significant experience of working in a customer facing administrative role

Experience of dealing with high volume of telephone calls from internal and external customers and with face to face enquiries.

Able to work in a challenging and busy environment whilst meeting tight deadlines and KPIs

Experience of communicating with customers at all levels using all mediums available to you (word, telephone, text etc).

Experience of using IT systems



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