Guest Experience Expert

6 months ago


Durham, United Kingdom Marriott International, Inc Full time

**Additional Information** Salary: £11.11 per hour.

**Job Number** 24035935

**Job Category** Rooms & Guest Services Operations

**Location** Delta Hotels Durham Royal County, Old Elvet, Durham, England, United Kingdom VIEW ON MAP

**Schedule** Part-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.



  • Durham, Durham, United Kingdom Delta Hotels Durham Royal County Full time

    About Us: At Delta Hotels Durham Royal County, we pride ourselves on providing a warm and welcoming environment for our guests. Our goal is to deliver exceptional service and create lasting memories for every guest who walks through our doors.Job Summary:We are currently seeking a highly skilled Foood Service Expert to join our team. As a Food Service...


  • Durham, Durham, United Kingdom Aimbridge Full time

    Key ResponsibilitiesGreet guests and engage with them in a friendly and professional manner.Take orders and serve food and drinks promptly while ensuring a positive guest experience.Maintain a clean and organized dining area at all times.Handle payments efficiently and accurately.What We OfferIndustry-leading benefits, including training and leadership...


  • Durham, Durham, United Kingdom Delta Hotels Durham Royal County Full time

    Job OverviewWe are seeking a highly motivated and experienced Hotel Cleanliness Supervisor to join our team at Delta Hotels Durham Royal County. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service in our hotel.About You:You have at least 1 year of related work experience and 1...


  • Durham, Durham, United Kingdom Delta Hotels Durham Royal County Full time

    About Our Team: At Delta Hotels Durham Royal County, we value teamwork and collaboration. Our team members work together to deliver exceptional service and create memorable experiences for our guests.Job Summary:We are seeking a highly motivated Foood Service Expert to join our team. As a Food Service Expert, you will play a critical role in ensuring that...


  • County Durham, United Kingdom Delta Hotels Durham Royal County Full time

    Job Description:We're not just serving food; we're building an experience with food and drinks as part of it. Our Guest Service Experts take initiative to ensure guests enjoy their meal. Responsibilities include setting tables, communicating with the kitchen, interacting and serving guests, and cleaning work areas and supplies.


  • Durham, Durham, United Kingdom Delta Hotels Durham Royal County Full time

    As a Food Service Expert at Delta Hotels Durham Royal County, you will have the opportunity to build memorable experiences with food and drinks. You will take the initiative to deliver services that ensure guests enjoy their meal, making transactions feel like part of the experience.Key responsibilities include setting tables, communicating with the kitchen,...


  • Durham, United Kingdom Marriott International, Inc Full time

    **Additional Information** Salary: Competitive. **Job Number** 24094986 **Job Category** Housekeeping & Laundry **Location** Delta Hotels Durham Royal County, Old Elvet, Durham, England, United Kingdom VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...


  • Durham, Durham, United Kingdom Delta Hotels Durham Royal County Full time

    Delta Hotels Durham Royal County is committed to providing a seamless travel experience designed for modern frequent travelers. As a Food Service Expert, you will be part of a team that delivers essential services and eliminates unnecessary elements, allowing guests to focus on what's most important.We are looking for talented individuals who enjoy...


  • Durham, United Kingdom Marriott International, Inc Full time

    **Job Number** 24057128 **Job Category** Food and Beverage & Culinary **Location** Delta Hotels Durham Royal County, Old Elvet, Durham, England, United Kingdom VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will...

  • F&b Service Expert

    6 months ago


    Durham, United Kingdom Marriott International, Inc Full time

    **Additional Information** Salary: £11.55 per hour. **Job Number** 24038017 **Job Category** Food and Beverage & Culinary **Location** Delta Hotels Durham Royal County, Old Elvet, Durham, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just...


  • Durham, United Kingdom Marriott International, Inc Full time

    **Additional Information** Salary: up to £11.68 per hour. **Job Number** 24034652 **Job Category** Food and Beverage & Culinary **Location** Delta Hotels Durham Royal County, Old Elvet, Durham, England, United Kingdom VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t...

  • Food Service Expert

    2 weeks ago


    County Durham, United Kingdom Delta Hotels Durham Royal County Full time

    Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's...

  • Food Service Expert

    2 weeks ago


    County Durham, North East England, United Kingdom Delta Hotels Durham Royal County Full time

    Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on...


  • Durham, Durham, United Kingdom Aimbridge Full time

    About This RoleWe're seeking an experienced Front of House Service Expert to join our team. As Restaurant Host, you'll ensure guests have a memorable dining experience by providing exceptional customer service, taking orders, serving food and drinks, handling payments, and maintaining a clean dining area.


  • County Durham, County Durham, County Durham, United Kingdom Delta Hotels Durham Royal County Full time

    POSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their...


  • County Durham, United Kingdom Delta Hotels Durham Royal County Full time

    POSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal....


  • Durham, United Kingdom Residential Living Recruitment Full time

    Are you experienced working within Hospitality and seeking a new career change? Looking for structured working hours Monday to Friday, working 1 Saturday per month. Residential Living Recruitment are recruiting a number of Customer Service based roles within Property. This is a great opportunity to join a growing business within the Residential...


  • Durham, United Kingdom Residential Living Recruitment Full time

    Are you experienced working within Hospitality and seeking a new career change? Looking for structured working hours Monday to Friday, working 1 Saturday per month. Residential Living Recruitment are recruiting a number of Customer Service based roles within Property. This is a great opportunity to join a growing business within the Residential...


  • Durham, Durham, United Kingdom Aimbridge Full time

    Aimbridge Hospitality EMEA is committed to delivering exceptional guest experiences and creating a unique and memorable stay for our guests. As an Accommodation Front of House Host, you will play a key role in achieving this goal.You will be responsible for ensuring that every guest interaction is warm, welcoming, and exceeds their expectations. You will be...

  • Casual Housekeeper

    6 months ago


    Durham, United Kingdom Marriott International, Inc Full time

    **Job Number** 24069032 **Job Category** Housekeeping & Laundry **Location** Delta Hotels Durham Royal County, Old Elvet, Durham, England, United Kingdom VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed....