Radiology Receptionist

**Job overview**:
**We are looking to recruit an enthusiastic, flexible, confident and committed full time, Band 2 Receptionist to join our busy Radiology Departments at BRO Northern Care Alliance, Fairfield General Hospital, Rochdale Infirmary and The Royal Oldham Hospital.**

The position is permanent and is to work 37.5 hours a week.

The hours will vary between 08:00-20:00, Monday - Friday and will include some weekend work.

The role is to cover at each site, this my vary on a day to day basis, dependent on staffing and service needs.

There could also be a requirement on occasion to work at other sites with very short notice.

Additional enhancements for unsocial hours/weekend/Bank Holidays are payable

You will be required to provide reception/clerical support within a very busy department, you must be hard working and flexible. As the first point of contact for patients visiting the department, you will be friendly and approachable, ensuring that a positive patient experience is provided from arrival.

**Main duties of the job**:
A working knowledge of Radiology and of the CRIS computer systems would be advantageous but not essential as full training will be given.

Good keyboard skills are essential.

**Working for our organisation**:
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications**:
**Essential criteria**:

- Educated to GCSE standard with English & Maths at Grade C or above, or equivalent.

**Desirable criteria**:

- ECDL, RSA II or equivalent experience

**Experience**:
**Essential criteria**:

- Previous clerical experience

**Desirable criteria**:

- Previous experience of working in a customer care environment
- Experience of dealing with any changes to the service in a positive way
- NHS experience

**Skills**:
**Essential criteria**:

- Excellent interpersonal and communication skills in order to deal with disciplines on the telephone using empathy and negotiating skills
- To demonstrate the ability to work to short timescales as and when required to provide an efficient and timely service

**Knowledge**:
**Essential criteria**:

- Excellent knowledge of administrative and office procedures
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.

We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.

**Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.**

**Employer certification / accreditation badges**:
**Applicant requirements**: