Radiology Receptionist

**Job overview**:
**We are looking to recruit an enthusiastic, confident and committed part time, Band 2 Receptionist to join our busy Radiology Department at Fairfield General Hospital.**

The position is permanent and is to work 24 hours at the weekend:
Saturday 08:00-20:00 & Sunday 08:00-20:00

You will be required to provide reception/clerical support within a very busy department, you must be hard working and flexible. As the first point of contact for patients visiting the department, you will be friendly and approachable, ensuring that a positive patient experience is provided from arrival.

There could also be a requirement on occasion to work at the other sites.

**Main duties of the job**:
A working knowledge of Radiology and of the CRIS computer systems would be advantageous but not essential as full training will be given.

Good keyboard skills are essential.

Additional enhancements for unsocial hours/weekend/Bank Holidays are payable.

**Working for our organisation**:
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications**:
**Essential criteria**:

- Educated to GCSE standard with English & Maths at Grade C or above, or equivalent.

**Desirable criteria**:

- ECDL, RSA II or equivalent experience

**Knowledge, Skills, Experience**:
**Essential criteria**:

- Excellent interpersonal and communication skills in order to deal with disciplines on the telephone using empathy and negotiating skills
- To demonstrate the ability to work to short timescales as and when required to provide an efficient and timely service
- Previous clerical experience
- Excellent knowledge of administrative and office procedures

**Desirable criteria**:

- Previous experience of working in a customer care environment
- Experience of dealing with any changes to the service in a positive way
- NHS experience

**Employer certification / accreditation badges**:
**Applicant requirements**: