Mental Health Support Worker

2 weeks ago

Camborne, United Kingdom LiveWest Full time

**About The Role**:
Are you prepared to go the extra mile to ensure a positive outcome for your customers? To support them to remain well and out of hospital?

We are looking for a Support Worker to join our team in** **the** Individual Budget Service, **which is a service that provides support to customers, living in the community, who have severe and enduring mental health diagnoses. We provide social inclusion support to these customers, to enable them to have a better quality of life.

We will be working closely with other specialist providers to deliver pro-active, holistic support to customers, helping them to build confidence, self-esteem and pride, and move forward to further independence, accessing local services, enjoy being part of their local community.

We are looking for people to work with us who are motivated to make a positive contribution to the lives of the people we support and have a “can do” approach to their work.

You will provide **support** in line with each customers' personal Support plan, which can be around a variety of things. It will be predominantly around their mental health, but could also include things like: managing a tenancy, working with benefits (housing benefits, universal credits, PIP and other), bills, exploring options around education, training and volunteering, budgeting, linking with and signposting to agencies and activities in the community and other appropriate services, supporting people with health needs, addiction, and engaging with other professionals.

You will also liaise regularly with referral partners (local Mental Health Teams and Adult Social Care in Cornwall Council) and assess needs and risks appropriately to ensure the service remains suitable for the customers. You will help to keep the caseload management systems up to date and will complete and regularly review Risk Assessments and Support Plans.

Experience in a similar role or would be desirable, however what is most important is having a **passion** for helping people in the local community.

This role will be challenging at times as you will be working with and supporting people across a range of difficult and challenging issues/behaviours; **great team working skills** as well as the ability to lone work, **enthusiasm** to work alongside partner agencies, resilience, an **attention to detail**, using your initiative and problem solving will be key.

This role will be offered with an essential car user allowance, as a car is essential and driving between customers is a large part of the role.
- This role is being offered on a **full time**,** 6 month fixed term** basis and will be field based in the **Cornwall** area.

To be considered for the role of Support Worker, you will be/have:
- An understanding of support needs and support planning.-
- Experience of risk assessing and risk management.- A great communicator with the ability to build rapport.
- Accurate record keeping and computer skills.
- Confident in lone working.
- A flexible approach to work.
- Able to work under pressure and meet deadlines.
- Resilient and adaptable.
- Open, friendly personality and the ability to maintain a positive attitude in challenging situations.
- The ability to adopt a methodical and organised approach to work.
- Knowledge of welfare and housing benefits.- A good understanding of safeguarding.**About The Company**:
**Our Reward and Benefits**:

- Defined Contribution pension scheme - employer contribution of 6% - 9%.
- Discretionary Bonus scheme.
- Death in Service benefit (3 x salary).
- 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave.
- Family Friendly policies.
- Health Cash Plan including dental and optical cover (worth up to £1,100 per annum).
- Employee Assistance Programme.
- Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs.
- Cycle to Work scheme.
- Car Benefit scheme.
- Learning and Development including coaching and professional qualification support.
- Volunteering days.

**About Us**:
LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.

As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.

As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our E

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