Furniture Service Upholsterer

**Description**:
Want to provide a service that will bring a smile to customers’ faces?

Fancy a rewarding career?

Love upholstering and repairing?

We think you’d love it at ScS. Come and join the ScS team as a Furniture Service Upholsterer.

What’s the opportunity?

Our Furniture Upholsterers are responsible for visiting our customers in their home to assess and repair furniture. The role also involves completing pre-delivery service repairs within our distribution network. This is a field based role where you will be responsible for managing your own workload.

**What does the role involve?**:

- This role covers the East Doncaster area._
- Visiting our customer’s homes and using your knowledge, skills and experience to repair furniture
- Contacting customers the evening before the appointment advising his/her approximate time of arrival
- Completing pre-delivery service repairs within our distribution network
- Communicating with the Upholstery Manager and After Sales Department to proactively assist in reporting on product issues and working techniques to help maintain and develop product quality and working systems
- Completing all related tasks as planned by the Upholstery team and Aftercare department

**Who are we looking for?**:
The most important thing for us is that you’re the right fit for our team. Upholstery knowledge is required for this position and some customer service experience would be an advantage, but not essential.

We’re looking for the following qualities
- Full driving licence
- Upholstery knowledge is essential for this role.
- A desire to learn new skills
- A real people person - the ability to build strong relationships with our customers and colleagues
- A team player
- Strong work ethic, resilient, self-starter and a can do attitude
- Attention to detail

**What’s in it for you?**:

- Competitive salary
- Colleague incentives
- Fully expensed company vehicle
- Support and training
- Access to 100s of high street discounts and more - holiday discounts, gym discounts, cinema discounts, evouchers, cashback and more
- Flexible working arrangements welcomed
- 22 days holiday plus bank holidays
- Career progression
- Access to our dedicated Employee Assistance Programme - to give you free access to advice and information on a range of topics
- Share Incentive Plan
- Pension
- Cycle to Work scheme
- Long service benefits

**About ScS**:
We are one of the UK’s leading sofa and carpet specialists, and you can find us on numerous retail parks all over the country.

We have 99 retail stores, serviced by 9 distribution centres, a Digital Hub based in Coventry and a support centre based in Sunderland. For over a century, ScS has been providing customers with an excellent customer experience, selling beautiful products with outstanding value, quality and choice. Our primary product focus is in retailing sofas, flooring and dining, helping customers to create the home they’ll love and that’s where you come in