Service Coordinator

7 months ago


Bonnybridge, United Kingdom Waste Tank Services (Scotland) Ltd Full time

Job Overview:
We are seeking a detail-oriented Service Coordinator to join our team. The Service Coordinator will be responsible for coordinating service requests, managing schedules, and providing administrative support to ensure efficient operations.

**Responsibilities**:

- Coordinate service requests from clients and assign them to appropriate service providers
- Schedule and dispatch service drivers to customer locations
- Communicate with customers to confirm appointments and provide service updates
- Maintain accurate service records and documentation
- Assist in resolving any customer inquiries or issues in a timely manner
- Provide general administrative support such as data entry, filing, and answering phones

Qualifications:

- Proficiency in Google Suite and Microsoft Office.
- Strong typing skills and familiarity with office software
- Previous experience in clerical or administrative roles preferred
- Excellent organizational skills with the ability to multitask effectively
- Data entry accuracy and attention to detail
- Ability to computerize information efficiently
- Professional phone etiquette and communication skills

This position offers the opportunity to work in a dynamic environment where organizational skills and attention to detail are valued. If you meet the qualifications and are looking for a challenging yet rewarding role as a Service Coordinator, we encourage you to apply.

Pay: Up to £24,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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