Travel Accommodation Agent

3 weeks ago

Edinburgh, United Kingdom The Edinburgh Recruitment Agency Full time

**Travel Accommodation Agent - 6 month contract**

**Overview**:
Our client is an established and fast-growing Destination Management company with offices in the UK and Ireland. They are looking for a self-starting Travel Accommodation Agent with fantastic interpersonal skills for their Edinburgh office. This position is a 6-month contract.

**Benefits and pay range**:

- £dependent on experience. 6 month contract, Full Time Position.
- Mon - Fri 9:00am - 5:30pm
- Edinburgh based

**Responsibilities and Duties**:

- Processing product requirements for confirmed bookings with Scottish suppliers
- Identify booking patterns and trends and note potential future product shortages
- Management of UK FIT inventory and client sub allocations
- B&B UK recontracting as required
- Undertake FIT client reservations in an efficient and a focused manner, while ensuring reservations are accurate and responses to clients are timely
- Relationship building and management with prospective and existing clients, delivering first class customer service
- Using Tourplan reservation system while quoting programmes and rates to new and existing clients
- Ad hoc administrative tasks assigned by manager
- Hotel and service reservations, maintaining strong supplier relationships
- Periodic out of hours emergency phone coverage
- Assisting with environmental and responsible tourism initiatives

**Requirements and Qualifications**:
**Essential**:

- A good knowledge of the UK-wide inbound tourism industry products is essential
- Excellent organisational skills with good attention to detail
- Excellent customer care and communication skills
- Team player able to work in a busy environment
- Very good knowledge of MS Office
- Fluency in English is essential

**Desirable**:

- Some experience of handling VIP and/or luxury FIT accounts
- Experience using Tourplan
- Travel & Tourism degree or relevant travel industry experience

**Application instructions**:
Interviews to be held immediately so please send your CV to Georgina TODAY

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

**Salary**: £24,000.00-£28,000.00 per year

Schedule:

- Monday to Friday

Work Location: One location

Application deadline: 03/02/2023

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