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Shift Supervisor

4 months ago

Skipton, United Kingdom Herriots Hotel Full time

**Herriots Hotel with Rhubarb Restaurant**

**Job Description** - Shift Supervisor

**What will my position be?** Shift Supervisor
**Who will I report to?** Line Manager
**Hours of Work**:Full Time - Split over 5 days (Hours roughly 40-45 per week)
**Salary: £23,000.00**

**What will you be doing?**
To provide support to the management team of Herriots Hotel in providing high standards of, service, hospitality, and cleanliness to further develop the business.
To (on job) train and supervise new members of staff.
To work in all areas of the business where the business demands it.
To supervise the day-to-day running of the operation and the control of costs and security to the site whilst on duty.
To take departmental responsibilities and work to achieve targets and budgets set.
To always strive to over exceed our customer expectations and be the best that you can be.

**Responsibilities include**:
Managing the Food & Beverage service to consistently high standards.
Effectively controlling the flow of customers and orders throughout service.
Ensuring your team maximise all sales opportunities.
Dealing with any customer queries in an appropriate manner.
Responsibility for accurate management of all transactions during service.
To reconcile end of day cash and tills.
Basic reception duties using Rezlynx Reservation system - check in, check out, reservation of rooms, message taking.

**What are we looking for?**
We need someone who cares about ensuring our customers have a great experience that they will remember and will make them want to return and must be a team player.

**You will have**:
Minimum of 1 year experience in a hospitality supervisory sector.
Good supervisory skills and delegation skills.
The flexibility to respond quickly and positively to a range of work situations.
An interest in developing others to be part of a winning team.

**What benefits will I receive?**
Your benefits will include a competitive rate of pay, holiday entitlement, company Pension scheme, full training and uniform provided.
Friends and family accommodation rates and discount on food and drinks.

Broughton Road Skipton North Yorkshire BD23 1RT

**Salary**: £23,000.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Skipton, BD23 1RT: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Shift supervisor: 1 year (required)

Work Location: One location

Reference ID: Shift Supervisor