Commercial Underwriter

3 months ago


Manchester, United Kingdom Direct Line Group Full time

Here at Direct Line Group, we recognise the importance of flexibility, not only in our personal lives but also in the way we work. Our mixed model way of working offers a ‘best of both worlds’ approach combining the best parts of home and office-working, offering flexibility for everyone.

How much you’ll be in the office depends on your role, and we’ll consider the flexible working options that work best for you. You can find out more about our flexible working approach or please get in touch with the team to discuss.

**What We’re Looking For**:
We currently have a new and exciting opportunity for a Commercial Underwriter to join our award-winning National e-Trade Centre based in either Manchester, Peterborough or Leeds on a permanent, full-time basis This will be a hybrid role with up to 3 days based in the office per week (depending on location).

You will assist in the winning and retaining of profitable business from brokers serviced by the team using your underwriting and trading skills, delivering a high quality service. The role involves a rotation of workload and accountabilities ranging from high-contact telephony, delivering immediate responses via our acclaimed Webchat portal and delivering renewals and mid-term adjustments/referrals as necessary. The successful applicant will have:

- Understanding of regulatory bodies and legislation and their impact on the business
- Strong understanding of insurance principles, practices and risk perception
- Customer-focused with excellent communication skills
- Ability to work in a fast-paced environment and an excellent phone manner
- Market and product knowledge of e-trade or complex products - property/ casualty and fleet

**What You’ll be Doing**:

- Deliver quality broker service in line with our SLA’s
- Accurate & timely preparation and delivery of allocated work
- Demonstrate ability to take ownership of business issues and fully utilise underwriting authority using our Underwriting Guidelines to meet required profit targets
- Develop effective working relationships with all key stakeholders, people & customers to support in delivery of objectives
- Contribute to wider business activities and be a positive ambassador for our E-trade centre across NIG/DLG
- To work as part of a team identifying, sharing and implementing knowledge and best practice
- Work effectively with all areas of your team/ business area creating a one team approach
- Improve your own contribution through active self-development ensuring your own technical underwriting knowledge is kept up to date

**£25,000 - £35,000 DoE plus pension, bonus and benefits**

**Ways of Working**

Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you.

Read our flexible working approach here.

**Benefits**

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
- Additional optional Health and Dental insurance
- Generous holidays, 25 days (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year
- Up to 10% performance-based annual bonus
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus many more

**Being yourself**

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

LI-Hybrid



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