Commercial Underwriter

6 months ago

Manchester, United Kingdom Direct Line Group Full time

**Commercial Underwriter (Full Time, Permanent Position)**

**Manchester & Peterborough - Hybrid (up to 3 days based in the office per week -depending on location)**

**Let’s make the most of your talent**

A new and exciting opportunity to join our award-winning National e-Trade Centre based in Peterborough.

**About Us**:
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.

At NIG, we’re the experts the experts turn to. We’ve got bags of experience in the commercial insurance game, providing an effortless brokerbased insurance offering to businesses across the UK. Everything we do is consumer centric, rooted in flexibility, and designed to maximise efficiency.

**What you will be doing**:
You will assist in the winning and retaining of profitable business from brokers serviced by the team using your underwriting and trading skills, delivering a high-quality service.

The role involves a rotation of workload and accountabilities ranging from high-contact telephony, delivering immediate responses via our acclaimed Webchat portal and delivering renewals and mid-term adjustments and referrals.
- Deliver quality broker service following our SLA's
- Accurate preparation and delivery of allocated work
- Demonstrate ownership of business issues and utilise underwriting authority using our Underwriting Guidelines to meet required profit targets
- Develop working relationships with all key stakeholders, people and customers to support in delivery of our goals
- Contribute to wider business activities and be a positive ambassador for our E-trade centre across NIG/DLG
- Work as part of a team sharing knowledge and best practice
- Work with all areas of your wider team creating a one team approach
- Improve your own contribution through active self-development ensuring your own technical underwriting knowledge is kept up to date

**What we are looking for**:

- Understanding of regulatory bodies and legislation and their impact on the business
- Strong understanding of insurance principles, practices and risk perception
- Customer-focused with excellent communication skills
- Ability to work in a fast-paced environment and an excellent phone manner
- Market and product knowledge of e-trade or complex products - property/ casualty and fleet

There’s no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That’s why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be.

We’re proud of who we are, of what we do, and what every single one of us brings.

**Join us**. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher.

Together we’re one of a kind.

**What we’ll give you in return**:
We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include:

- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
- Additional optional Health and Dental insurance
- Generous holidays, 25 days (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year
- Up to 10% performance-based annual bonus
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus many more

Ways of Working

Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you. Read our flexible working approach here.

Being yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

LI-

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