Customer Service

2 weeks ago


Solihull, United Kingdom Pertemps Redditch Commercial Full time

**Customer Service and Sales**
- Pro-active and reactive customer service and sales calls
- Sales and up selling
- Supporting external Sales team, trainers and engineers
- Diary Management for Sales team, trainers and engineers
- Maintaining the CRM to a high degree of accuracy
- Process orders with high levels of attention to detail
- Building and maintaining strong relationships with customers and Team members
- Attend and represent the company at exhibitions
- Processing orders on the same day as they are received
- Delivering exceptional customer service to every customer
- Contribute towards monthly sales target by converting sales orders

**Customer Service and Sales requirements**:

- Totally customer service focused
- Up selling and supporting the sales team
- Self-motivated and enthusiastic to hit targets
- Always looking for opportunities to continually improve personally and as a company
- Educated to a minimum of GCSE (or equivalent) in English and Maths
- Good communication skills in both Written and oral communications.
- Intermediate computer skills including MS Office and CRMs.
- Able to build and maintain strong relationships with customers and Team
- Good organisation and planning skills
- Preferably to have additional language skills

**Experience (Essential/Desirable)**:

- Essential experience in a customer service-related role
- Desirable experience in a sales environment

**Salary and Benefits**:

- 9am-5pm Monday to Friday flexibility on working hours
- £25,000 - £28,000 per annum depending on experience
- 33 days holiday
- Yearly pay reviews
- Life insurance scheme
- Pension Scheme



  • Solihull, United Kingdom Trigon Recruitment Full time

    **Role: - Customer Service Administrator** **Salary: - £19k** **Location: - Solihull** **Overview** Trigon Recruitment are recruiting for a leading National training Provider for a Customer Service Administrator to support the effective delivery of the Restart Programme. The role will be office based Monday to Friday 9-5. Excellent career development...


  • Solihull, United Kingdom Bridge of Hope Full time

    ** Job Title; **Customer Service Advisor **Start Date; **ASAP **Duration; **12 months **Job Type; **Contract, possibility to go permanent **Location**:Solihull, hybrid working once training is completed **Pay Rate; **£13.90 **Working Hours**:Monday to Friday 9-5 **Role Overview**: Your primary responsibility will be to assist with the rollout of...


  • Solihull, United Kingdom Manpower Full time

    **Customer Service Administrator** Millions of people get their gas and electricity from one of the UK's top energy provider, at home and at work - and this is your chance to join us as a Customer Service Administrator. This position is based in Solihull and will be a mixture of home working and office working following on-site training. You will need to...


  • Solihull, United Kingdom Page Personnel Full time

    Reputable business offering progression - Flexible hybrid working options **About Our Client**: This reputable manufacturer within the industrial sector provide innovative solutions to construction businesses in over 50 countries worldwide. The business prides themselves on their personal and high quality service and long lasting relationships with...


  • Solihull, United Kingdom Plum Personnel Full time

    We are currently recruiting for a Customer Service professional to join our well-established, successful and expanding family business based in a rural location, therefore own transport is essential.They are seeking exceptional people to join their team in a professional and friendly working environment. You will be providing support, handling a high volume...


  • Solihull, United Kingdom Morgan Parkes Recruitment Ltd Full time

    **Job Title: Customer Service Administrator** **Salary: £24,000 - £27,000** **Hours: Full Time** **Location: Earlswood, Solihull (own transport essential)** **Description**: We are currently recruiting for a competent and enthusiastic Customer Service Administrator with an excellent telephone manner to join a small friendly team within a busy,...


  • Solihull, United Kingdom Thursfields Solicitors Full time

    **ROLE SUMMARY** - To provide outstanding customer care as our front of house representative; - To undertake a full range of front of house duties, as well as additional administrative support the broader business; - To undertake Audio typing and administrative duties as part of the firm’s centralised services department ‘the hub’. **SUMMARY OF...


  • Solihull, United Kingdom Central England Co-operative Full time

    Location- Solihull - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 8 - Company Name- CHELMSLEY WOOD STORE - 100264 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...


  • Solihull, United Kingdom Central England Co-operative Full time

    Location- Solihull - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- LYNDON ROAD STORE - 100756 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...


  • Solihull, United Kingdom Central England Co-operative Full time

    Location- Solihull - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- BENTLEY HEATH STORE - 110730 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...


  • Solihull, United Kingdom ESG SECURITY LTD Full time

    ESG Security are based in Solihll Town Centre and are looking to employ a Junior Customer Services Administrator. The role is to keep customers files updated, contact current customers to ensure they are happy with the services, find and reach out to new customers and send out marketing material. You will also liaise with our Operations departement and send...


  • Solihull, United Kingdom Digby Morgan Full time

    summary - _ solihull, west midlands_ - _ contract_- specialism - customer services- sub specialism - customer service- reference number - PR-1248143 - job details Join Our Well-known Client in the manufacturing industry as a Customer Services Technology Administrator on a 12 month contract! What You'll Do: Help streamline the operations by automating...


  • Solihull, United Kingdom Aston Carter Full time

    Customer Services Technology AdministratorOur client, a global Manufacturing firm, are recruiting a Customer Services Technology Administrator to sit in their Portfolio team.  The role is based in Solihull but will be Hybrid working 3 days in office.  The contract is 12 months with the strong likelihood of extending.  Job Summary:Support various Customer...


  • Solihull, United Kingdom Page Personnel - UK Full time

    Reputable business offering progression - Flexible hybrid working options **About Our Client**: This reputable manufacturer within the industrial sector provide innovative solutions to construction businesses in over 50 countries worldwide. The business prides themselves on their personal and high quality service and long lasting relationships with...


  • Solihull, United Kingdom Bread Collection Full time

    We are a well established independent Bakery/Coffee shop in Knowle(Solihull) looking for hardworking and enthusiastic individual. This is What the position requires - Prepares Sandwiches to individual order of customers - Receives food orders from customers - Has Experience in a kitchen environment Sounds like the job for you? Then please get it...


  • Solihull, United Kingdom Digby Morgan Full time

    summary - _ solihull, west midlands_ - _ £26,500 per year_ - _ permanent_- specialism - graduate- sub specialism - business services- reference number - PR-1227040:WM:H - job details Customer Representative: Working for a company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class...

  • Service Coordinator

    3 weeks ago


    Solihull, West Midlands, United Kingdom Randstad Delivery Full time

    Are you experienced front and back office admin? Our client is a manufacturer of many popular products in the therapeutic areas of cardiovascular, diabetes, diagnostics, neuromodulation, nutrition and pharmaceuticals. Job Title: Capital Services Coordinator 50 per hour Shift Timings: 9am-5pm Working Days: Monday-Friday Responsible for the front and...


  • Solihull, United Kingdom Elitep Full time

    Our corporate client who are based in Solihull are seeking to recruit on temp to perm for 2 outbound Customer Services Execs for WEEKENDS ONLY **Working Saturday 9am - 5pm** **Sunday 9am-2pm each week so 12.5 hours per week** They will be providing full training which will be based in the office then the role will be **hybrid **so working from home once...

  • Service Coordinator

    3 weeks ago


    Solihull, United Kingdom Cartisian Recruitment Full time

    A Service Coordinator is required for an established, and successful, family run engineering business located in Solihull. The company has enjoyed sustained periods of growth resulting in the need to build the team to enable the service department to flourish, providing exceptional customer service and support to clients. Key responsibilities include...

  • Service Coordinator

    3 days ago


    Solihull, United Kingdom Cartisian Recruitment Full time

    A Service Coordinator is required for an established, and successful, family run engineering business located in Solihull. The company has enjoyed sustained periods of growth resulting in the need to build the team to enable the service department to flourish, providing exceptional customer service and support to clients. Key responsibilities include...